Pigeon by Stovekraft Aster 3 Burner Gas Stove with High Powered Brass Burner Gas Cooktop, Cooktop with Glass Top and Powder Coated Body, Black,…

Not quality product.
One of the burner leaves carbon on surface. Even after servicing it keeps on happening.

I bought this Pigeon gas stove from Amazon 10 months ago, and it’s been nothing but trouble ever since. The ignition stopped working early on, and by the 7th month, one of the burners broke—a clear sign of cheap, low-quality materials used.

I’ve complained 6 times in 10 months, and every time, reaching customer support is a struggle. You have to call 10–12 times before someone bothers to answer. And even when they finally promise a technician will visit in 2 days, no one comes. Instead, I get a message saying “your issue has been resolved”—without anyone showing up. Unbelievable!

Only once, after complaining 3–4 times, a technician actually came and fixed the issue. But the fix didn’t even last a month. The same problem came back, which shows how poor their technician service is too—just patchwork, no proper solution.

In short: poor build quality, horrible after-sales service, and unreliable support.
This is not a product or a brand you can trust. Save your money and avoid the frustration.

After use if one year and 2 months this is the condition. I purchased it in november 2023. From feb 2025 it started leaking gas. After three complaints, no resolution till date every 2-3 days the service centre guys call and give excuses. No service in bangalore city i cant image the condition in tier 2 or tier 3 city. I am not sure what is wrong with pigeon, but the customer care support executives are making excuses. They are just saying that rusting is not our problem and it is not covered under warranty. The Service Center people are saying that the rusting happened because we repaired the gas from outside. I don’t know what is the logic behind this, but worst service from pigeon. I do not recommend this product to anyone completely devastated since the last five months, there is no resolution of the complaint and they are not helping at all. in five months, I have Complaint four times and the service person has visited our home around 6 to 7 times. They come click the photos and go and WhatsApp the photos two days later then again two days later, they ask us to send the photos, and this is only that is happening. There is no resolution worst product ever everything is just rusted and breaking down and they are not helping us. They are not accepting that this is a manufacturing fault. They are saying that this is because of us. A gas stove is supposed to be near water. I don’t know how rusting is our problem. I have used ₹800 Surya gas and they are far better than this. they don’t rust even after 15 years, horrible product from pigeon, please, avoid.

This is a very good gas stove. The one I had ordered had a gas leakage problem. After that, I filed a complaint on Amazon for replacement. I received a new product within three to four days. Thanks