Choosing between the Vidiem Viva and the Prestige Marvel Plus is a classic dilemma in the Indian mid-range gas stove market. Both are 3-burner workhorses designed for family cooking, but they cater to slightly different priorities.
The Vidiem Viva is the “durability-first” contender, emphasizing a robust stainless steel build, powerful hexa-flame brass burners, and an attractive 5-year warranty. However, digging into authentic user reviews reveals significant concerns about quality control, burner corrosion, and after-sales service that potential buyers cannot ignore.
The Prestige Marvel Plus is the “balanced performer,” offering the trusted brand value of Prestige, a stylish and easy-to-clean glass top, and a vast service network. While generally reliable, some users report issues with the sturdiness of pan supports and isolated incidents of gas leaks.
Our Expert Verdict:
Choose the Vidiem Viva if you are willing to take a calculated risk for superior initial build quality and warranty, and you live in a major city with accessible service.
Choose the Prestige Marvel Plus for the peace of mind that comes with a massive service network, a trusted brand name, and a stylish, easy-to-clean kitchen centerpiece.
Vidiem Viva vs Prestige Marvel Plus (2026): Which 3-Burner Stove Wins?
✅ Viva SS Frameless 3 Burner Stainless Steel Gas Stove (Patent Pending) - Extra Large Cooking Surface & Widely Spaced Burners to accommodate Large Vessels with Jumbo, Medium & Small Brass Burners.
✅ 5 Year Warranty. Every Vidiem Stove undergoes stringent tests - Leak Test, Life Test & Load Test to provide you unchallenged Safety, Reliability, Durability & Performance.
✅ Mirror Finish Rustproof Heavy Gauge Stainless Steel Body, Heavy Duty Brass Burners & Mixing Tubes designed especially for Indian Cooking, Direct Flow Gas Tubes to eliminate Ant & Dust Blocks with Removable Spill Proof Drip Trays for easy cleaning
✅ Precision Gas Valves for Safety & High Efficiency, Rustproof Vitreous Enameled Pan Supports with Sturdy Engineering Plastic Knobs
✅ Quality Guaranteed since 1978 - Maya Appliances founded in 1978 manufactured & marketed Kitchen Appliances under the brand name Preethi. The Company successfully migrated the business in 2011 and began a new chapter with innovative Kitchen Appliances under the brand name Vidiem.
HIGH SPEED JUMBO BURNER: Speed up the cooking process with the help of jumbo burner. SPILL-PROOF DESIGN: For hassle-free cooking and a cleaner kitchen.
TRI-PIN BURNERS: For high efficiency and faster cooking. WARRANTY: Enjoy a whopping 2 Year warranty on the product
ADDITIONAL DRIP TRAY: Every burner is provided with an additional drip tray for ease of cooking and cleaning.
ERGONOMIC KNOB DESIGN: Makes turning the knob, easy on the fingers.
SUPERIOR TOUGHENED BLACK-GLASS TOP: Resists scratches and withstands everyday wear and tear.
1. Quick Comparison: Key Specifications at a Glance
Feature
Vidiem Viva (S3 179 A SS)
Prestige Marvel Plus (GTM-03)
Target User
Durability seekers, heavy Indian cooking
Style-conscious, brand-loyal buyers
Number of Burners
3
3
Burner Technology
Vidiem Hexa Flame Brass Burners
Prestige Tri-pin Brass Burners
Top Material
Mirror-Finish Stainless Steel
Toughened Black Glass
Ignition
Manual
Manual (Auto variants available separately)
Key Feature
Heavy gauge, rust-proof body; “No glass to crack” design
Spill-proof design; easy-to-clean glass top
Warranty
5 Years (Body) + 2 Years (Components)
2 Years (Comprehensive) + 5 Years on Glass
Price Range (₹)
6,000 – 7,500
5,500 – 7,500
Estimated Weight
~8 kg
~4.4 kg
Safety
ISI Certified
ISI Certified
Overall Expert Rating
7.0/10
8.0/10
2. In-Depth Analysis: Vidiem Viva S3 179 A SS
The Vidiem Viva makes a strong first impression with its “heavy gauge” mirror-finish stainless steel body, promising a return to robust, no-nonsense cooktops . It’s designed for users who fear glass cracking and prefer the solid feel of steel.
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Exceptional Build Quality (When It’s Good): When you receive a perfectly manufactured unit, users report it’s a “perfect stove” with a “simple elegant stainless steel design” and “enough space between the burners” . The materials feel premium and substantial.
Powerful Burners: The hexa-flame brass burners are designed for high-efficiency Indian cooking. Positive reviews mention even heating and good performance .
Spacious Design: The stove is designed to accommodate large vessels comfortably, with enough space between burners for multiple big pots and pressure cookers .
Attractive Warranty: The headline 5-year warranty on the body is a strong selling point, suggesting longevity .
2.2. Cons (The Critical Flaws – Read Carefully)
This is where the Vidiem Viva’s story gets complicated. An analysis of critical reviews reveals a pattern of serious issues that you must be aware of.
Problem Area
User Feedback Summary
Expert Insight
Burner Quality & Corrosion
Multiple users report the “heavy duty brass burners” are not what they seem, corroding or changing color within 2-2.5 years . A user states their “burner has corroded in 2 and 1/2 years. None of my older stoves have had a similar issue.”
This is a major red flag. The core promise of brass burners is longevity; corrosion this early is unacceptable and points to poor-quality materials.
Warranty Confusion & Service
The 5-year warranty is misleading. One user clarifies that after contacting Vidiem, they were told it’s “2 years of warranty for burner and 5 years for only stainless steel body,” a detail often missing from product descriptions . Furthermore, users report service engineers not showing up, leaving them with “a bad quality product with no solution in site.”
This “bait and switch” on the warranty and the abysmal service reports severely undermine the brand’s value proposition.
Knob & Component Failure
“Knobs are very cheap wont even last for 6 months,” “knobs are also getting stuck,” and “vessels stand is soopr shaky” are common complaints . One user’s feedback was summed up as “third class company with 4th class product and service.”
These issues point to poor quality control on critical, high-use components, leading to a frustrating user experience.
Flame & Performance Issues
Reports of the jumbo burner turning off on low flame, scary “bursting” sounds, and longer cooking times suggest inconsistent performance and potential safety concerns .
These are not minor quirks; they affect the stove’s primary function and could be safety hazards.
2.3. Vidiem Viva: The Bottom Line
The Vidiem Viva is a gamble. If you win the “quality lottery,” you get a fantastic, sturdy stove. If you lose, you could be stuck with a product that corrodes, has failing knobs, and a company that doesn’t respond to service requests. The “5-year warranty” seems more like a marketing tool than a genuine promise . This product is not recommended for buyers who prioritize peace of mind.
3. In-Depth Analysis: Prestige Marvel Plus (GTM-03)
The Prestige Marvel Plus is one of the most popular 3-burner glass-top stoves in India, and for good reason. It represents the “safe bet” in this comparison, backed by one of the country’s largest kitchen appliance companies.
3.1. Pros (The Strengths)
Brand Trust & Unmatched Service Network: Prestige’s biggest asset is its vast network of authorized service centers across India. This is the primary reason millions of families choose them .
Stylish & User-Friendly Design: The toughened glass top is a magnet for compliments and incredibly easy to wipe clean . The spill-proof design prevents liquids from entering the burners, a huge plus for Indian cooking .
Efficient Tri-Pin Burners: The tri-pin brass burners are well-regarded for providing uniform flame distribution and efficient fuel consumption . Users confirm it offers “fast cooking” performance .
Strong Warranty: A 2-year comprehensive warranty on the product and a 5-year warranty on the glass top provides excellent peace of mind .
3.2. Cons (The Weaknesses)
Stability & Pan Support Issues: A common complaint is that the pan supports can feel wobbly with large, heavy pots, causing instability . One user noted, “it isn’t really sturdy to hold large cooking pots/pans and almost all of them wobble.”
Occasional Glass Breakage: While the glass is toughened, there are isolated reports of cracking, often attributed to transit damage or thermal shock, which can be a concern for any glass-top stove .
Isolated Safety Reports: While rare, a very concerning review describes a terrifying incident where a faulty stove led to a “regulator caught fire due to gas leakage” . The user claimed technicians were unable to fix it and the company refused to replace the unit. While isolated, this highlights that even trusted brands can have critical failures.
Compact Size: Several users note the stove is “smaller in size than usual,” which might be a pro for small kitchens but a con if you regularly use two very large vessels simultaneously .
3.3. Prestige Marvel Plus: The Bottom Line
The Prestige Marvel Plus is the sensible, reliable choice. It delivers on its core promises: style, efficiency, and ease of cleaning. The vast service network is its ultimate safety net. While it has its own set of issues (primarily regarding stability and the inherent fragility of glass), the risk of being left with a completely useless product is far lower than with the Vidiem Viva. The isolated incident of a major safety failure is concerning but appears to be the exception rather than the rule.
Additional information about Vidiem Viva vs. Prestige Marvel Plus
1. Warranty Deep Dive: What’s Actually Covered?
This section helps you navigate the confusing warranty claims made by both brands, based on real user experiences.
Brand
Claimed Warranty
User-Reported Reality
Expert Insight
Vidiem Viva
5 Years Warranty (on product page)
“2 years of warranty for burner and 5 years for only stainless steel body” — a detail not mentioned in Amazon product descriptions . Users report difficulty finding spare parts and service engineers not showing up despite repeated requests .
The “5-year warranty” is misleading. The comprehensive coverage appears to be only 2 years, with the body covered for 5. Service is a major pain point.
Prestige Marvel Plus
2 Years Comprehensive + 5 Years on Glass
Generally honored, but service quality varies by location. However, a terrifying report from a user in North Dinajpur describes a gas leak that led to a regulator fire, with technicians unable to fix the issue and the company refusing a replacement .
The warranty structure is clearer, and the service network is vast. However, this critical safety incident shows that even big brands can have catastrophic failures and poor local service.
Vidiem Warranty Warning:
“I have just now contacted Vidiem customer service and asked for general service and a change of burner but they asked to make a payment of 400 rupees for service I asked them why you are asking for a charge since it is 5 years of warranty and they said 2 years of warranty for burner and 5 years for only stainless steel body.”
This bait-and-switch on the warranty is a major red flag that potential Vidiem buyers must understand before purchasing.
2. Cost of Ownership: Beyond the Purchase Price
This section calculates the true long-term cost of each stove, factoring in potential repairs and lifespan.
Cost Factor
Vidiem Viva
Prestige Marvel Plus
Average Purchase Price
₹6,000 – ₹7,500
₹5,500 – ₹7,500
Common Post-Warranty Issue
Burner corrosion requiring replacement
Glass breakage; knob failure
Estimated Repair Cost
Burner replacement: ₹400 (service) + part cost (user reports ₹400 just for service visit)
Very Poor – “spare is not available in the market and they don’t sell the spare separately”
Good – widely available through service network and local shops
Estimated Lifespan (with issues)
2-3 years before critical failures reported
3-5 years; some users report 5+ years with proper care
Expert Takeaway: While the Vidiem Viva may seem like a good value upfront, the complete lack of spare parts availability documented by users means that if something breaks, you may be forced to buy an entirely new stove . The Prestige, despite having its own issues, offers a much better chance of being repairable over its lifetime.
3. The Safety Checklist: What to Inspect Immediately After Purchase
This section provides a practical, actionable guide based on the specific problems reported by users.
For Vidiem Viva Buyers:
Check
Why It Matters
What to Look For
Burner Material Test
Users report burners are “not pure brass it keep on changing color when heated (frm first use onwards)”
After first use, check for rapid discoloration. Genuine brass will patina slowly, not change color drastically.
Knob Operation
“knops are very cheap wont even last for 6 months,” “knobs are also getting stuck”
Turn all knobs repeatedly. They should be smooth, not stiff. Check if they get stuck after the stove has been on for 30 minutes.
Flame Stability Test
“most of time fire just burst is high flame from burners with craking sound(which was scary)”
Run all burners on low, medium, and high. Listen for popping or “cracking” sounds. Check if the jumbo burner turns off on low flame .
Pan Support Stability
“vessels stand is soopr shaky while using large wide vessels”
Place your largest, heaviest pot on each burner. The stove should not wobble or feel unstable.
Sheet Metal Quality
“Top ss sheet is thin and bent up to give shape as against stamping and flexes easily”
Press gently on the steel surface. It should feel solid, not thin and flexible.
For Prestige Marvel Plus Buyers:
Check
Why It Matters
What to Look For
Knob Quality
Users report knobs getting stuck, breaking, or melting within months
Check knobs for smooth rotation. After 30 minutes of use, ensure they haven’t become hot or sticky.
Gas Leak Test
Multiple reports of gas leaks from day one
Apply soap solution to all joints and gas pipe connections. Watch for bubbles indicating a leak. This is critical.
Pan Support Sturdiness
Common complaint that supports are wobbly with large pots
Place a heavy, large pressure cooker on the stove. Ensure it sits securely without tipping.
Flame Color
Reports of yellow flames and soot on utensils
After lighting, the flame should be blue. Yellow/orange flames indicate incomplete combustion.
Glass Integrity
Reports of glass blasting/breaking within 1-2 years
Inspect the glass for any hairline cracks. Avoid thermal shock—never pour cold water on a hot glass top.
4. Maintenance Guide: Keeping Your Stove in Top Condition
This section helps users avoid common problems by following proper maintenance routines.
For Stainless Steel (Vidiem Viva):
Cleaning Method: “do not use any sort of soap or solutions to clean the surface. Just use a dry cloth and press and clean the surface. The surface is more like chrome plated than polished stainless steel and cause the look to be lost”
Avoid Abrasives: “please don’t use abrasive scrubbers to clean the stove as it will leave behind marks”
Burner Care: Remove and clean burners monthly. Ensure they are completely dry before reassembly to prevent corrosion.
For Glass Top (Prestige Marvel Plus):
Daily Wipe Down: Use a soft, damp cloth with mild detergent after the stove has cooled completely.
Avoid Thermal Shock: Never pour water or place a cold, wet vessel on a hot glass surface.
Spill Management: The spill-proof design helps, but always wipe up sugary or acidic spills immediately (after cooling) to prevent staining and damage.
Burner Cleaning: Lift the burners and clean the area underneath regularly to prevent food buildup.
5. Troubleshooting Common Problems (Based on Real User Reports)
This section addresses the most frequent issues reported by owners, providing a helpful resource and targeting negative search queries.
Problem
Reported In
Likely Cause
Solution
Burner corroded / changed color
Vidiem Viva
Low-quality “brass” or brass-plated burners
If under warranty, fight for replacement. If not, replacement burner may be unavailable .
Scary cracking/popping sound from burner
Vidiem Viva
Improper air-fuel mixture; debris in burner
Turn off immediately. Clean burner thoroughly. If persists, this is a safety hazard—contact service.
Jumbo burner turns off on low flame
Vidiem Viva
Design flaw; clogged port
Clean burner thoroughly. If issue continues from purchase, it may be a manufacturing defect.
Knobs getting stuck when stove is hot
Vidiem Viva
Poor quality knob material expanding with heat
This is a design flaw. Handle gently; consider replacement if available.
Gas leak / smell
Prestige Marvel Plus
Loose connection; faulty valve
Immediate action: Turn off gas, ventilate area. DO NOT use the stove. Contact service urgently.
Yellow flame / soot on utensils
Prestige Marvel Plus
Incomplete combustion; clogged burner
Clean burner ports. If problem persists, this indicates a serious issue requiring professional service.
Regulator caught fire
Prestige Marvel Plus
Gas leak leading to fire
EXTREME SAFETY HAZARD. Do not use the stove. Demand a full replacement from the company.
If within warranty and not due to impact, claim replacement. Always follow glass care guidelines.
6. Service Network Comparison: The Real Dealbreaker
This section provides an honest assessment of what users can expect from each brand’s after-sales support.
Aspect
Vidiem Viva
Prestige Marvel Plus
Service Availability
Limited. Users report “service engineer would not come” despite repeated requests . Service appears non-existent in many areas.
Extensive network across India. However, a user from North Dinajpur reported abysmal service, with technicians unable to fix a gas leak that later caused a fire .
Spare Parts Availability
“spare is not available in the market and they don’t sell the spare separately” . This is a critical failure point.
Generally available through service centers.
Warranty Claim Process
Confusing and misleading. Users are charged for service during the warranty period .
More straightforward, but depends on local service center competence.
Customer Care Responsiveness
Poor. Users report no one coming to check even when the stove is on with the gas off .
Mixed. Some users report quick resolution, while others faced catastrophic failures with no help .
Expert Verdict on Service: Prestige’s service network is objectively larger and more established. However, the harrowing account of a regulator fire due to an unaddressed gas leak proves that service quality can be dangerously inconsistent even for top brands.
Vidiem’s service, based on user reports, appears to be virtually non-existent in many regions. Buying a Vidiem means you are likely on your own if something goes wrong.
7. “Third Class Company with 4th Class Product”: A Critical Review Breakdown
This section analyzes the most damaging Vidiem review in detail, providing a powerful warning to potential buyers.
A scathing 1-star review for the Vidiem Viva, titled “third class company with 4th class product and service,” highlights several critical issues that should give every buyer pause :
False Burner Claims: The user states, “They claim that their burners are heavy duty brass burners. That is a lie. The burner has corroded in 2 and 1/2 years. None of my older stoves I have used have had a similar issue.”
Spare Parts Monopoly: “On top of that the spare is not available in the market and they don’t sell the spare separately. They will insist that a service engineer will come and replace the burner. They will charge for it. This is clearly a restrictive trade practice holding the customer to ransom.”
Complete Service Failure: “On top of that, even after repeated requests, the service engineer would not come and you are stuck with a bad quality product with no solution in site.”
This single review encapsulates the three biggest risks of buying the Vidiem Viva: substandard components, a captive spare parts ecosystem, and non-existent service. “Avoid at all costs” is the reviewer’s final warning .
8. Quick Reference: Pros, Cons, and Verdict
Brand
Vidiem Viva
Prestige Marvel Plus
⭐ Pros
• Heavy, solid stainless steel body (when new) • Spacious burner layout • Good looks
• Stylish glass top, easy to clean • Vast service network • Spill-proof design • Good resale value
❌ Cons
• Poor quality burners that corrode • Cheap knobs that fail • Shaky pan supports • Spare parts unavailable • Service is non-existent • Misleading warranty
• Pan supports can be wobbly • Knob durability issues • Glass can break • Gas leak reports • Service quality varies
🎯 Final Verdict
A high-risk gamble. If you get a perfect unit, it’s great. But the overwhelming evidence of component failure, unavailability of spare parts, and total lack of service makes it a product to AVOID for most buyers .
The safer, smarter choice for most families. While it has its own issues, the brand’s extensive service network and better parts availability provide a crucial safety net that Vidiem lacks. Choose this for peace of mind.
4. The Final Verdict: Which One Should You Buy?
This decision ultimately comes down to your risk appetite and priorities.
Choose the Vidiem Viva IF:
You are absolutely anti-glass and believe stainless steel is the only way to go.
You live in a major metro city where Vidiem’s service response might be marginally better.
You are willing to meticulously inspect the unit upon delivery and are prepared to fight for warranty claims if issues arise.
You are confident you can get a unit from a “good batch.”
Expert Note on Vidiem: Given the overwhelming evidence of poor service and questionable build quality on key components, this is a high-risk purchase. I cannot recommend it with confidence to the average buyer.
Choose the Prestige Marvel Plus IF:
You want a stylish, modern-looking kitchen centerpiece.
You prioritize hassle-free cleaning and a spill-proof design.
You value the peace of mind that comes with a trusted brand and a reliable, nationwide service network.
You are willing to be careful with the glass top and ensure your cookware is well-balanced on the pan supports.
Expert Note on Prestige: This is the clear winner for most families. It offers the best balance of aesthetics, performance, and, most importantly, reliable after-sales support. It’s the safer, smarter investment.
Head-to-Head Summary Table
Winner
Category
Reason
Prestige
Service & Peace of Mind
Prestige’s nationwide service network is leagues ahead of Vidiem’s reported non-existent support.
Vidiem
Initial Build Quality (The Gamble)
When you get a perfect unit, the heavy steel feels more durable than glass. But it’s a lottery.
Prestige
Design & Cleaning
The glass top is undeniably more stylish and easier to keep clean than stainless steel.
Vidiem
Warranty (On Paper)
5 years sounds better, but real-world reports make Prestige’s 2+5 year warranty seem more reliable.
Tie
Cooking Performance
Both brands feature high-quality brass burners that deliver excellent flame for Indian cooking when working correctly.
Final Thought: Don’t let the allure of a “heavy-duty” stainless steel body and a long warranty blind you to the very real, documented problems with the Vidiem Viva. For the vast majority of buyers, the Prestige Marvel Plus is the smarter, safer, and ultimately more satisfying choice.
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