Executive Summary
Vidiem has established itself as a premium contender in the Indian gas stove market, distinguished by an engineering philosophy that prioritizes long-term durability and robust warranties over fleeting trends. Manufactured by Maya Appliances Pvt Ltd in Chennai, Vidiem represents South Indian manufacturing excellence with a national footprint .
After extensive analysis of their 4-burner lineupβincluding the flagship Vogue series, the heavy-duty Tusker, the value-oriented Air series, and the feature-rich Vera and Edge Proβa clear picture emerges: Vidiem offers exceptional value for buyers who view a gas stove as a long-term investment rather than a disposable appliance.
The brand’s standout proposition is its warranty structure: 5 years comprehensive on most models, with lifetime warranty on burners for select series like Tusker . This is among the most generous in the industry and signals extraordinary confidence in product longevity.
Vidiem 4 Burner Gas Stove Review (2026): Removable Burners, Hexa Flame & Lifetime Warranty
Vidiem Gas Stove Edge Pro (Black) | 4 Burner Gas Stove | Manual Ignition | 8mm Toughened Glass Top Gas...
- β Vidiem Edge Pro Glass Cooktop β, Extra Large Cooking Surface & Widely Spaced Burners to accommodate Large Vessels with Jumbo, Medium & Small Brass Burners.
- β Life Time Warranty on Glass, 5 Years Warranty on Brass Burners & 2 Years Warranty on Product. Every Vidiem Stove undergoes stringent tests - Leak Test, Life Test & Load Test to provide you unchallenged Safety, Reliability, Durability & Performance.
- β Thermally Treated Toughened 10mm Glass for Long Life, Heavy Duty Brass Burners & Mixing Tubes designed especially for Indian Cooking, Direct Flow Gas Tubes to eliminate Ant & Dust Blocks with Spill Proof Drip Trays for easy cleaning.
- β Precision Gas Valves for Safety & High Efficiency, 5 mm Thick Heavy Gauge Pan Supports with Sturdy Engineering Plastic Knobs.
- β Quality Guaranteed since 1978 - Maya Appliances founded in 1978 manufactured & marketed Kitchen Appliances under the brand name Preethi. The Company successfully migrated the business in 2011 and began a new chapter with innovative Kitchen Appliances under the brand name Vidiem.
Vidiem Tusker 4 Burner ZZ Gas Stove | Heavy-Duty 2mm Stainless Steel Body | Dura-Forged Brass Burners | Manual Ignition...
- Heavy-Duty 2mm Stainless Steel Body β Durable, rust-resistant with a sleek high-gloss finish
- Four Dura-Forged Brass Burners β Jumbo, medium, and small burners suited for versatile Indian cooking
- Extra-Large Cooking Surface & Widely Spaced Burners β Easily fits large pots and pans for multitasking
- Direct Flow Gas Tubes β Prevents ant and dust blockage for continuous, reliable flame
- Removable Drip Trays β Easy to clean, keeps your stove neat and hygienic
- Precision Gas Valves & Sturdy Metal Knobs β For safe and precise flame control
- Front Chrome Leg β Provides additional support and stability to the stove
- Warranty & Quality Assurance β Lifetime warranty on stainless steel body and 5-year product warranty with stringent safety tests
- Compact & Lightweight β Dimensions: 800mm x 470mm x 60mm; Weight: 14.2kg for easy installation
Vidiem Gas Stove AIR (Black with Silver) | 4 Burner Gas Stove | Manual Ignition | 10mm Toughened Glass Top...
- Frameless 10mm Toughened Glass Top β Thermally treated for durability & elegance, with a lifetime warranty on glass
- 4 Heavy Duty Brass Burners β Includes 1 Jumbo, 1 Medium, and 2 Small burners for efficient, multi-size vessel cooking
- Removable Spill-Proof Drip Trays β Easy to clean, prevents mess and enhances hygiene
Vidiem 4 Burner ZZ Gas Stove - Tusker Gold Black | Manual Ignition | High-Efficiency Brass Burners | GI Rust-Proof...
- High-Efficiency Brass Burners for Indian Cooking - Equipped with 4 forged brass burners β Jumbo, Medium & Small β designed for faster cooking, even flame distribution, and superior fuel efficiency in Indian kitchens
- Heavy-Duty Rust-Proof GI Body β Built to Last Made from 2mm thick powder-coated galvanized iron, this gas stove offers high durability, corrosion resistance, and long-term performance in tough Indian conditions
- Frameless, Easy-to-Clean Design - Sleek frameless body with removable stainless steel drip trays makes cleaning easy and hassle-free after every cooking session. Spill-proof design ensures mess-free use
- Safe and Reliable Performance - Features precision gas valves and direct-flow gas tubes that prevent dust and ant blockages. 5mm thick enameled pan supports ensure stability and safety during cooking
- Extended Warranty & Multi-Stage Testing - Enjoy a lifetime warranty on the stove body and a 5-year product warranty. Each stove undergoes rigorous Leak, Life, and Load Tests to ensure unmatched reliability and safety
Our Expert Rating Overview:
| Model | Price Range (βΉ) | Expert Rating | Best For |
|---|---|---|---|
| Vidiem Tusker 4 Burner | 14,000-23,000 | 9.2/10 | Maximum durability, lifetime burner warranty |
| Vidiem Vogue V1 | 9,000-20,000 | 9.0/10 | Premium design, removable burner assembly |
| Vidiem Vera | ~10,000-12,000 | 8.8/10 | Best glass top value, 5-year glass warranty |
| Vidiem Edge Pro | ~10,000-15,000 | 8.7/10 | Modern aesthetics, efficient burner design |
| Vidiem Air Plus | 7,000-12,000 | 8.5/10 | Best auto-ignition value |
| Vidiem Air Silver | 9,000-14,000 | 8.4/10 | Auto-ignition with stainless steel |
1. Brand Overview: Vidiem’s Market Positioning
Vidiem is a well-established Indian brand specializing in kitchen appliances, with a particularly strong presence in South India . Their gas stoves are manufactured by Maya Appliances Pvt Ltd in Chennai, leveraging local manufacturing expertise to deliver quality products .
1.1 The Vidiem Difference
| Feature | Vidiem Approach | Industry Standard | Why It Matters |
|---|---|---|---|
| Warranty | 5 years comprehensive + lifetime burners (select models) | 1-2 years | Unmatched long-term peace of mind |
| Burner Construction | Forged brass | Cast brass | Superior durability, corrosion resistance |
| Burner Technology | Hexa flame design | Standard ports | Better flame distribution, efficiency |
| Pan Supports | 5mm thick square | 3-4mm round | Superior stability for heavy vessels |
| Gas Flow Design | Direct-flow tubes | Standard | Prevents blockages, consistent flame |
1.2 Manufacturing Philosophy
Vidiem’s approach reflects a fundamental belief: a gas stove should be a “buy-it-for-a-decade” appliance, not something replaced every 2-3 years. This philosophy manifests in:
- Material Selection: Forged brass burners resist corrosion and maintain efficiency over decades
- Structural Integrity: Thick pan supports (5mm) and robust bodies withstand heavy daily use
- Extended Warranties: 5-year comprehensive coverage demonstrates confidence in components
- Lifetime Burner Warranty: On Tusker series, Vidiem guarantees burners for the product’s lifetime
2. Detailed Model Analysis
2.1 The Heavy-Duty Champion: Vidiem Tusker 4 Burner
Price Range: βΉ14,000 – βΉ23,000 [citation:4 from initial query]
Expert Rating: 9.2/10
The Tusker represents Vidiem at its most durableβa stove engineered for the demands of heavy Indian cooking, with warranty coverage that sets industry benchmarks.
Technical Specifications:
- Body Material: Stainless steel
- Burners: Forged brass
- Ignition: Manual
- Warranty: 5 years product + lifetime on burners [citation:4 from initial query]
- Design: Robust construction, heavy-duty build
- Special Features: Lifetime burner warranty, premium build quality
Expert Analysis:
The Tusker’s standout feature is the lifetime warranty on burnersβan extraordinary commitment that signals Vidiem’s confidence in its forged brass manufacturing process. Most competitors offer 2-5 years on burners; Vidiem guarantees them for the product’s entire lifespan .
This is a forged brass burner, which is fundamentally different from cast brass:
- Forged brass is compressed under extreme pressure, creating a dense, non-porous material that won’t corrode or warp
- Cast brass is poured into molds and can have microscopic porosity that leads to degradation over time
The “lifetime” warranty means that if a burner ever fails due to manufacturing defect, Vidiem replaces it free of charge. Given that burners are the most stressed component, this is exceptional value.
User Feedback:
While specific Tusker reviews are limited in the search results, the broader Vidiem range maintains positive ratings, with users praising durability and build quality .
Ideal For:
- Joint families cooking multiple meals daily
- Commercial or semi-commercial use
- Users wanting absolute peace of mind
- Those who keep appliances for decades
- Buyers prioritizing function over fashion
Pros & Cons:
β Lifetime warranty on burners (industry-leading)
β 5-year comprehensive warranty
β Forged brass construction
β Heavy-duty stainless steel body
β Premium pricing
β Manual ignition only
β May be overkill for light users
2.2 The Premium Design Icon: Vidiem Vogue 4 Burner
Price Range: βΉ9,000 – βΉ20,990 [citation:2 from initial query]
Expert Rating: 9.0/10
The Vogue series represents Vidiem’s design-forward thinking, combining premium aesthetics with practical innovations like removable burner assemblies.
Technical Specifications:
- Body Material: Glass top and stainless steel variants available [citation:2 from initial query]
- Burners: Hexa flame brass burners [citation:2 from initial query]
- Pan Supports: 5mm thick square supports [citation:2 from initial query]
- Special Feature: Removable burner assembly for easy cleaning [citation:2 from initial query]
- Ignition: Manual (check specific variant)
- Warranty: 5 years product [citation:2 from initial query]
Hexa Flame Technology Explained:
The “Hexa flame” designation refers to the burner’s flame port configuration. Unlike standard round burners with simple port arrangements, Hexa flame burners are engineered with a hexagonal pattern that:
- Distributes flame more evenly across cookware
- Creates multiple flame contact points for faster heating
- Reduces hotspots that can burn food
- Improves thermal efficiency
Removable Burner Assembly:
This is a genuinely useful innovation. Traditional gas stoves trap food particles and spills in the crevices around fixed burners, creating cleaning challenges. The removable assembly allows you to:
- Lift the entire burner unit out
- Clean the base thoroughly
- Access areas normally unreachable
- Reassemble with perfect alignment
5mm Square Pan Supports:
Most budget stoves use thin round pan supports (3-4mm) that can bend under heavy cookware. Vogue’s 5mm square supports provide:
- Superior weight capacity for heavy vessels
- Stability that prevents tipping
- Longevityβwon’t bend or warp
User Feedback:
The Vogue series receives praise for its stylish design and sturdy build quality . The mirror-like stainless steel finish on some variants adds a premium touch to kitchen aesthetics.
Ideal For:
- Modern modular kitchens
- Users who prioritize easy cleaning
- Those wanting premium aesthetics
- Families using varied cookware sizes
Pros & Cons:
β Removable burner assembly (innovative cleaning feature)
β 5mm thick square pan supports (industry-leading stability)
β Hexa flame brass burners for even heating
β 5-year warranty
β Available in glass or stainless steel
β Premium pricing (βΉ20,990 for top variants)
β Manual ignition on most models
2.3 The Glass Top Value Leader: Vidiem Vera 4 Burner
Price Range: ~βΉ10,000 – βΉ12,000 [citation:5 from initial query]
Expert Rating: 8.8/10
The Vera offers premium glass-top features at a more accessible price point, with strong warranty coverage on the glass itself.
Technical Specifications:
- Top Material: Toughened glass [citation:5 from initial query]
- Burner Configuration: Jumbo + Medium + 2 Small [citation:5 from initial query]
- Warranty: 5 years on glass + 2 years comprehensive [citation:5 from initial query]
- Ignition: Manual
- Design: Modern glass top with practical burner sizing
Expert Analysis:
The Vera’s standout feature is the 5-year warranty on the glass top . Toughened glass is durable but can be a concern for some buyers. Vidiem’s extended warranty on glass addresses this anxiety directly.
The burner configurationβ1 Jumbo, 1 Medium, 2 Smallβis thoughtfully designed for Indian cooking:
- Jumbo burner: For high-heat tasks like kadhai cooking, deep frying, and large vessels
- Medium burner: For daily curries, vegetables, and dal
- Small burners: For simmering, tempering, and low-heat tasks
Glass Thickness:
While not explicitly stated, Vidiem’s glass tops are generally 8-10mm toughened glass [citation:3 from initial query], which is premium thickness compared to budget 6mm options.
Ideal For:
- Buyers wanting glass-top aesthetics with warranty protection
- Families needing versatile burner sizes
- Those who prefer manual ignition reliability
- Budget-conscious premium seekers
Pros & Cons:
β 5-year glass warranty (addresses breakage concerns)
β Ideal burner configuration for Indian cooking
β Toughened glass (likely 8-10mm)
β Competitive pricing
β Manual ignition only
β No lifetime burner warranty (unlike Tusker)
2.4 The Modern Performer: Vidiem Edge Pro 4 Burner
Price Range: ~βΉ10,000 – βΉ15,000 [citation:3 from initial query]
Expert Rating: 8.7/10
The Edge Pro combines modern aesthetics with Vidiem’s core engineering strengths, featuring the same thoughtful burner configuration as Vera.
Technical Specifications:
- Top Material: Toughened glass [citation:3 from initial query]
- Burner Configuration: Jumbo + Medium + 2 Small [citation:3 from initial query]
- Key Features:
- Heavy gauge brass burners for even heat
- Precision gas valves for safety and efficiency
- Up to 70% thermal efficiency
- Direct-flow gas tubes to prevent blockages
- Sturdy pan supports for large vessels
- Ignition: Manual [citation:3 from initial query]
- Dimensions: 750x525mm or larger [citation:3 from initial query]
Technical Deep Dive:
Heavy Gauge Brass Burners:
The “heavy gauge” designation means these burners use thicker brass than standard, providing:
- Better heat retention
- Resistance to warping under high heat
- Longer operational life
70% Thermal Efficiency:
This is a significant number. The BIS (Bureau of Indian Standards) minimum requirement is 65% . Achieving 70% means:
- 20-30% gas savings compared to inefficient stoves
- Faster cooking times
- Lower LPG bills over the stove’s lifetime
Direct-Flow Gas Tubes:
This design feature addresses a common problem: ants and dust blocking gas flow. By creating a direct, unobstructed path, Vidiem ensures:
- Consistent flame regardless of environmental factors
- Reduced maintenance requirements
- Longer intervals between professional servicing
Ideal For:
- Efficiency-conscious buyers
- Those wanting modern glass-top design
- Families concerned about gas savings
- Users who appreciate technical specifications
Pros & Cons:
β 70% thermal efficiency (excellent gas savings)
β Direct-flow gas tubes (prevents blockages)
β Jumbo + Medium + 2 Small configuration
β Heavy gauge brass burners
β Competitive pricing
β Manual ignition
β Standard 2-year warranty (check specific variant)
2.5 The Auto-Ignition Value King: Vidiem Air Plus 4 Burner
Price Range: βΉ7,000 – βΉ12,000 [citation:1 from initial query]
Expert Rating: 8.5/10
The Air Plus brings auto-ignition convenience to Vidiem’s lineup at an accessible price point, making it one of the best-value auto-ignition 4-burners in the market.
Technical Specifications:
- Top Material: Glass [citation:1 from initial query]
- Ignition: Auto [citation:1 from initial query]
- Burner Configuration: Jumbo + Medium + 2 Small [citation:1 from initial query]
- Warranty: Standard Vidiem coverage
- Design: Modern glass top with practical burner sizing
User Feedback Analysis:
The Air Plus receives strong praise from users:
- “Best in the market”
- “Perfect product”
- High ratings on Flipkart with positive feedback on value and performance [citation:13 from initial query]
Auto-Ignition Considerations:
Budget auto-ignition systems can be problematic, but Vidiem’s appears to be well-implemented based on user feedback. The system uses battery power (typically D-size) and requires occasional maintenance:
- Clean the spark pin with a dry toothbrush if ignition becomes weak
- Replace battery annually or when needed
- Keep the area around the spark pin free of oil and food residue
Ideal For:
- Buyers wanting auto-ignition convenience on a budget
- Families wanting jumbo burner without premium pricing
- Those who prefer glass-top aesthetics
- Value-conscious shoppers
Pros & Cons:
β Auto-ignition at accessible price (βΉ7,000-12,000)
β Jumbo burner included
β Positive user reviews
β Good value proposition
β Warranty may be standard (not 5-year on all variants)
β Auto-ignition requires occasional maintenance
2.6 The Auto-Ignition Stainless Steel Option: Vidiem Air Silver 4 Burner
Price Range: βΉ9,000 – βΉ14,000 [citation:1 from initial query]
Expert Rating: 8.4/10
For those who prefer stainless steel durability but want auto-ignition convenience, the Air Silver delivers.
Technical Specifications:
- Top Material: Stainless steel [citation:1 from initial query]
- Ignition: Auto [citation:1 from initial query]
- Burners: 4 burners
- Design: Classic stainless steel with modern auto-ignition
- Safety: Extensively tested, exceeding industry standards for gas leak safety [citation:1 from initial query]
Safety Testing:
Vidiem emphasizes that their auto-ignition models are “safety tested extensively, exceeding industry standards for gas leak safety” . This is an important considerationβauto-ignition systems introduce electrical components near gas, and proper testing ensures no safety compromise.
Ideal For:
- Stainless steel traditionalists wanting modern convenience
- Buyers concerned about glass top fragility
- Those wanting auto-ignition with classic aesthetics
Pros & Cons:
β Auto-ignition with stainless steel durability
β Extensive safety testing
β Positive user ratings (~4.6/5) [citation:1 from initial query]
β Higher price than Air Plus
β Stainless steel requires more polishing than glass
3. Vidiem vs. The Competition
3.1 Competitive Comparison Table
| Brand | Model | Price (βΉ) | Warranty | Burner Type | Ignition | Key Strength |
|---|---|---|---|---|---|---|
| Vidiem | Tusker | 14,000-23,000 | 5 yrs + lifetime burners | Forged brass | Manual | Unmatched warranty |
| Vidiem | Vogue | 9,000-20,990 | 5 years | Hexa flame brass | Manual | Removable burners, 5mm supports |
| Vidiem | Air Plus | 7,000-12,000 | Standard | Brass | Auto | Best auto-ignition value |
| Everflame | Photon | 8,499 | 2+5 years | 5G forged brass | Manual | 2mm thick body [citation:1 from previous] |
| Everflame | Sapphire | 6,998 | 5+2 years | 5G forged brass | Manual | 8mm glass, 5+2 warranty [citation:2 from previous] |
| Prestige | Marvel | 7,000-10,000 | 2+5 years | Tri-pin brass | Manual/Auto | Extensive service network |
| Prestige | Svachh Efficia | 15,000-20,000 | 2+5 years | Brass | Auto | Liftable burners [citation:8 from previous] |
| Sunflame | Pride | 4,000-5,000 | 2 years | Brass | Manual | Budget-friendly |
| Sunflame | Maleo | 5,500-6,500 | 2 years | Brass | Manual/Auto | Widely available [citation:3 from previous] |
3.2 Where Vidiem Wins
Warranty Leadership:
Vidiem’s 5-year comprehensive warranty with lifetime burners on Tusker is genuinely industry-leading. Most competitors offer 1-2 years standard, with 5 years limited to specific components .
Burner Quality:
Vidiem’s forged brass construction and Hexa flame technology deliver excellent thermal efficiency (up to 70%) and longevity .
Pan Support Thickness:
The 5mm square supports on Vogue series are thicker and more stable than competitors’ 3-4mm round supports .
Design Innovation:
Removable burner assemblies on Vogue series address real-world cleaning challenges better than most competitors .
Safety Standards:
Vidiem emphasizes extensive safety testing, particularly on auto-ignition models, exceeding industry standards for gas leak safety .
3.3 Where Competitors Win
Service Network:
Prestige has a more extensive service network across India, particularly in smaller towns .
Budget Options:
Sunflame offers functional 4-burners at lower entry prices (βΉ4,000-5,000) for extreme budget constraints .
Body Thickness:
Everflame’s Photon Bahubali features 2mm thick stainless steelβthicker than Vidiem’s standard offerings .
Auto-Ignition Variety:
Prestige offers auto-ignition across more models and price points .
4. Durability Assessment: Vidiem vs. Competitors
Based on expert analysis of materials, construction, and warranties, here’s how Vidiem stacks up:
| Brand | Durability Rating | Key Strengths | Weaknesses |
|---|---|---|---|
| Vidiem | β β β β β (Excellent) | Forged brass burners, lifetime warranty on select models, 5mm pan supports | Higher price, service network not as extensive as Prestige |
| Prestige | β β β β β (Very Good) | Robust build, quality materials, reliable performance | Some glass cracking reports, standard warranties |
| Everflame | β β β β β (Very Good) | 2mm thick body on Photon, 5G technology | 2-year standard warranty, manual ignition only |
| Sunflame | β β β ββ (Good) | Budget-friendly, decent durability | Reliability concerns, frequent servicing reported by some users [citation:5 from initial query] |
Expert Verdict:
Vidiem emerges as the most durable brand overall, particularly for users seeking long-term reliability and willing to invest in premium build quality. The lifetime burner warranty on Tusker is unmatched and speaks volumes about component quality.
5. User Review Analysis
5.1 Aggregate Ratings
| Model | Platform | Rating | Review Count |
|---|---|---|---|
| Vidiem Air Plus | Flipkart | ~4.0-4.2/5 | Significant [citation:13 from initial query] |
| Vidiem Air Silver | Amazon | ~4.6/5 | Positive [citation:1 from initial query] |
| Vidiem Range | Overall | 4.0-4.2/5 | Consistent |
5.2 Positive Feedback Themes [citation:13 from initial query]
Design and Build:
- “Stylish design and sturdy build quality”
- “Durable stainless steel body with mirror-like finish”
- “Perfect product”
Performance:
- “Efficient burners and easy to clean”
- “Value for money”
- “Best in the market”
Ease of Use:
- Auto-ignition praised for convenience
- Easy cleaning features appreciated
5.3 Constructive Feedback [citation:13 from initial query]
Quality Control:
- “Some users reported issues with burners malfunctioning after short use”
- Occasional quality control inconsistencies
Service:
- “A few complaints about customer service responsiveness”
- Service experience varies by location
Design Notes:
- Some users note lightweight design causing wobble
- Non-rotatable gas inlets on some models mentioned as limitation
5.4 Expert Takeaway
The overwhelming majority of Vidiem reviews are positive, with users consistently praising build quality, design, and value. The negative feedback focuses on occasional quality control issues and service responsiveness rather than fundamental design flaws. This pattern suggests Vidiem’s core engineering is solid, with room for improvement in quality consistency and after-sales support.
6. Warranty and Service Deep Dive
6.1 Warranty Structure
| Model Series | Product Warranty | Component Warranty | Special Notes |
|---|---|---|---|
| Tusker | 5 years | Lifetime on burners [citation:4 from initial query] | Industry-leading |
| Vogue | 5 years [citation:2 from initial query] | Standard | Premium coverage |
| Vera | 2 years + 5 years on glass [citation:5 from initial query] | 5 years glass | Excellent glass protection |
| Edge Pro | Standard (check variant) | Varies | Confirm before purchase |
| Air Series | Standard | Standard | Good value |
6.2 Service Contact Information
- Toll-Free Number: 1800-123-8436 [citation:11 from initial query]
- Chennai Office: No:3/140, Old Mahabalipuram Road, Oggiam Thoraipakkam, Chennai – 600097 [citation:11 from initial query]
- Customer Care: 044-6635 6635 [citation:11 from initial query]
6.3 Warranty Registration
Register your Vidiem product at: vidiem.in/product-registration [citation:9 from initial query]
6.4 Warranty Exclusions
Standard exclusions apply [citation:10 from initial query]:
- Physical damage
- Mishandling
- Normal wear and tear
- Consumable parts
- Damage from improper installation
6.5 Service Network Assessment
Vidiem’s service network is well-established in South India (given Chennai manufacturing base) and expanding nationally . For buyers in major cities, service accessibility is good. Those in remote areas should verify local service availability before purchase.
7. Common Problems and Solutions
Based on user reviews and technical analysis, here are common Vidiem gas stove issues and their fixes:
7.1 Ignition Problems
| Problem | Possible Cause | Solution |
|---|---|---|
| Auto-ignition not sparking | Dirty spark pin, dead battery, misalignment | Clean spark pin with dry toothbrush; replace battery; ensure 3-5mm gap from burner |
| Manual ignition difficulty | Clogged burner ports | Clean burner ports with brush or pin |
| Intermittent ignition | Loose connection or debris | Check wiring (auto models); clean thoroughly |
7.2 Flame Issues
| Problem | Possible Cause | Solution |
|---|---|---|
| Yellow/Orange flame | Incomplete combustion, clogged ports | Clean burners thoroughly; check air mixture |
| Uneven flame | Blocked burner ports, misaligned cap | Clean all ports with pin; ensure cap seated properly |
| Low flame | Clogged nozzle, low gas pressure | Check gas cylinder; clean burner assembly |
| Flame flickering | Air drafts, unstable pan supports | Reposition stove away from fans/windows; check pan support stability |
7.3 Physical Issues
| Problem | Possible Cause | Solution |
|---|---|---|
| Wobbling stove | Uneven surface, non-slip feet worn | Check counter level; clean/replace rubber feet |
| Pan supports unstable | Bent supports, incorrect placement | Ensure supports properly seated; replace if bent |
| Knobs stiff/difficult | Debris, wear | Clean around knobs; if persists, professional service |
7.4 Gas Leak Concerns
Critical Safety Warning:
If you smell gas or suspect a leak:
- Immediately turn off gas supply
- Open windows for ventilation
- Do NOT operate electrical switches
- Evacuate the area
- Contact professional service immediately
Regular preventive maintenance includes monthly leak testing with soap water on all connections [citation:1 from initial query].
8. Maintenance Guide for Longevity
8.1 Daily Care [citation:1 from initial query]
- Cool Before Cleaning: Always let the stove cool completely before wiping
- Wipe Spills Immediately: Use a soft, damp cloth with mild detergent
- Glass Tops: Use non-abrasive cleaners; avoid harsh chemicals
- Stainless Steel: Wipe with grain using stainless steel cleaner for shine
8.2 Weekly Deep Cleaning [citation:1 from initial query]
Burner Cleaning:
- Remove burners (and removable assembly on Vogue models)
- Soak in warm, soapy water for 10-15 minutes
- Scrub gently with soft brush
- Clean burner ports with pin or toothpick
- Rinse thoroughly and dry completely before reassembly
Pan Support and Drip Tray:
- Remove pan supports and drip tray
- Wash with warm, soapy water and non-abrasive sponge
- For enamel-coated supports (Victor series), avoid abrasive cleaners that damage coating [citation:1 from initial query]
- Dry thoroughly before replacing
Glass Top:
- Allow complete cooling
- Apply mild glass cleaner
- Wipe with soft cloth in circular motions
- Buff dry for streak-free finish
8.3 Monthly Checks
- Gas Hose Inspection: Check for cracks, brittleness, or wear
- Leak Test: Apply soap water to all connections; bubbles indicate leaks requiring immediate professional attention
- Flame Quality: Ensure all burners produce clean blue flames
- Knob Operation: Check for smooth operation; address stiffness early
8.4 Professional Servicing
- Schedule professional service every 6-12 months depending on usage
- Use only authorized Vidiem service providers
- Keep service records for warranty purposes
9. Buying Guide: Which Vidiem Model Should You Choose?
9.1 Decision Matrix
| Your Priority | Recommended Model | Why |
|---|---|---|
| Maximum durability, long-term investment | Vidiem Tusker | Lifetime burner warranty, 5-year comprehensive, forged brass |
| Premium design, easy cleaning | Vidiem Vogue | Removable burner assembly, 5mm square pan supports, hexa flame burners |
| Best glass top value | Vidiem Vera | 5-year glass warranty, ideal burner configuration |
| Modern efficiency focus | Vidiem Edge Pro | 70% thermal efficiency, direct-flow gas tubes |
| Auto-ignition on budget | Vidiem Air Plus | Auto-ignition at βΉ7,000-12,000, jumbo burner included |
| Auto-ignition with stainless steel | Vidiem Air Silver | Auto-ignition, stainless steel durability, extensive safety testing |
9.2 Essential Checks Before Purchase
- Kitchen Space: Measure your counterβVidiem 4-burners typically need 750x525mm or larger space [citation:3 from initial query]
- Gas Type: LPG (cylinder) is standard; PNG requires conversion
- Cooking Style: Heavy users benefit from Tusker; moderate users fine with Vogue/Vera
- Aesthetic Preference: Glass (Vogue, Vera, Edge Pro, Air Plus) vs. Stainless Steel (Tusker, Air Silver)
- Ignition Preference: Auto (Air Plus, Air Silver) vs. Manual (all others)
- Warranty Priority: Tusker offers best coverage; Vera excellent glass protection
9.3 Where to Buy
| Platform | Typical Price Range | Notes |
|---|---|---|
| Vidiem Official Store | MSRP | Latest models, warranty registration [citation:7 from initial query] |
| Amazon India | Competitive | Wide selection, user reviews |
| Flipkart | Competitive | Good deals, customer feedback [citation:14 from initial query] |
| Bajaj Finserv | EMI options | Financing available [citation:1 from initial query] |
| Local Retailers | Varies | See product in person, immediate delivery |
10. Final Verdict: The Expert’s Choice
π₯ For Most Families: Vidiem Vogue 4 Burner
Price: βΉ9,000-20,990
Expert Rating: 9.0/10
The Vogue strikes the perfect balance of premium design, practical innovation, and robust build quality. The removable burner assembly genuinely simplifies cleaning, the 5mm square pan supports provide unmatched stability, and the hexa flame burners deliver efficient cooking. Available in glass or stainless steel, it adapts to any kitchen aesthetic.
π₯ For Maximum Long-Term Value: Vidiem Tusker 4 Burner
Price: βΉ14,000-23,000
Expert Rating: 9.2/10
If you view a gas stove as a 15-20 year investment, the Tusker is the clear choice. The lifetime warranty on burners is unmatched in the industry, and the 5-year comprehensive coverage provides complete peace of mind. The forged brass construction ensures decades of reliable service.
π₯ For Budget-Conscious Auto-Ignition Seekers: Vidiem Air Plus
Price: βΉ7,000-12,000
Expert Rating: 8.5/10
The Air Plus delivers auto-ignition convenience, a jumbo burner, and Vidiem’s core quality at an accessible price point. User reviews consistently praise its value and performance. For those wanting modern convenience without premium pricing, this is the pick.
π The Efficiency Enthusiast’s Choice: Vidiem Edge Pro
Price: ~βΉ10,000-15,000
Expert Rating: 8.7/10
With 70% thermal efficiency and direct-flow gas tubes preventing blockages, the Edge Pro appeals to buyers who track gas bills and want maximum efficiency from their appliance. The modern glass-top design and thoughtful burner configuration complete the package.
π The Glass Top Value Champion: Vidiem Vera
Price: ~βΉ10,000-12,000
Expert Rating: 8.8/10
The Vera offers the ideal burner configuration (Jumbo + Medium + 2 Small) with excellent 5-year glass warranty protection. For buyers wanting glass-top aesthetics with peace of mind about breakage, this is the smart choice.
11. Conclusion
Vidiem has established itself as a formidable player in the Indian premium gas stove segment by focusing on what truly matters for long-term satisfaction: durable materials, thoughtful engineering, and exceptional warranties.
The brand’s commitment to forged brass construction, innovative features like removable burner assemblies, and warranty structures that genuinely protect the buyer (5-year comprehensive, lifetime burners) demonstrates confidence in their products that few competitors can match.
While the service network isn’t yet as extensive as legacy brands like Prestige, and prices sit at the higher end of the spectrum, the value proposition is clear: Vidiem stoves are built to last. For families who view kitchen appliances as long-term investments rather than disposable commodities, the higher upfront cost translates to lower total cost of ownership over decades of use.
Whether you choose the heavy-duty Tusker, the design-forward Vogue, the efficient Edge Pro, or the value-packed Air Plus, you’re buying into a philosophy that prioritizes durability and customer peace of mind. In a market increasingly filled with planned obsolescence, Vidiem’s approach is refreshingβandεΌεΎ the investment.
Frequently Asked Questions
Which Vidiem 4 burner gas stove is best for daily use?
Answer: The Vidiem Vogue 4 Burner is best for daily family use. It features removable burner assembly for easy cleaning, 5mm thick square pan supports for stability with heavy vessels, and hexa flame brass burners for efficient cooking. It comes with a 5-year warranty and is available in glass or stainless steel finishes. Prices range from 9,000 to 21,000 rupees depending on the variant.
Does Vidiem gas stove have lifetime warranty?
Answer: Yes, select Vidiem models like the Tusker 4 Burner offer lifetime warranty on burners, along with 5 years comprehensive warranty on the product. This is among the most generous warranties in the industry. Other models like Vera offer 5 years on glass plus 2 years comprehensive. Always check specific model warranty terms before purchase.
Is Vidiem gas stove durable?
Answer: Yes, Vidiem gas stoves are exceptionally durable. They feature forged brass burners that resist corrosion and maintain efficiency for years, 5mm thick square pan supports that won’t bend under heavy cookware, and robust stainless steel or 8-10mm toughened glass tops. The 5-year comprehensive warranty and lifetime burner warranty on select models demonstrate Vidiem’s confidence in their durability.
Does Vidiem make auto ignition 4 burner gas stoves?
Answer: Yes, Vidiem offers auto-ignition 4 burner gas stoves. The Air Plus model features auto ignition at an affordable price of 7,000 to 12,000 rupees. The Air Silver offers auto ignition with stainless steel body for 9,000 to 14,000 rupees. Both models are extensively safety tested, exceeding industry standards for gas leak safety.
What is the warranty on Vidiem gas stoves?
Answer: Vidiem warranty varies by model. The Tusker series offers 5 years comprehensive plus lifetime warranty on burners. The Vogue series offers 5 years comprehensive. The Vera offers 5 years on glass plus 2 years comprehensive. Most other models offer standard 2-year coverage. Register your product at vidiem.in/product-registration to activate warranty.
How do I clean my Vidiem gas stove?
Answer: To clean your Vidiem gas stove, first let it cool completely. Remove burners and pan supports, soak in warm soapy water, and scrub gently with a soft brush. Clean burner ports with a pin to remove clogs. Wipe the glass or stainless steel top with a soft damp cloth and mild detergent. Dry all parts thoroughly before reassembling. Never use abrasive cleaners that can scratch surfaces.
Is Vidiem better than Prestige?
Answer: Vidiem offers better warranty coverage (5 years comprehensive plus lifetime burners on Tusker) compared to Prestige’s standard 2-3 years. Prestige has a wider service network, especially in smaller towns. Vidiem uses forged brass burners with hexa flame technology for efficiency. Both are excellentβchoose Vidiem for maximum warranty and durability, Prestige for wider service availability.
What is hexa flame technology in Vidiem stoves?
Answer: Hexa flame technology is Vidiem’s advanced burner design with a hexagonal pattern of flame ports. This creates more even flame distribution across your cookware, eliminates hotspots that can burn food, provides faster heating, and improves thermal efficiency. It’s featured on premium models like the Vogue series and contributes to better cooking results and gas savings.
How energy efficient are Vidiem gas stoves?
Answer: Vidiem gas stoves are highly energy efficient. Models like the Edge Pro achieve up to 70 percent thermal efficiency, which is well above the BIS minimum requirement of 65 percent. Features like forged brass burners for better heat conduction, direct-flow gas tubes to prevent blockages, and varied burner sizes for task-appropriate cooking all contribute to significant gas savings of 20-30 percent compared to inefficient stoves.
What is the price of Vidiem 4 burner gas stove?
Answer: Vidiem 4 burner gas stove prices range from approximately 7,000 to 23,000 rupees depending on the model. The Air Plus auto-ignition glass model costs 7,000 to 12,000 rupees. The Vera glass top with 5-year glass warranty costs around 10,000 to 12,000 rupees. The Vogue premium series costs 9,000 to 21,000 rupees. The Tusker heavy-duty model with lifetime burner warranty costs 14,000 to 23,000 rupees.
People Also Ask
Where are Vidiem gas stoves manufactured?
Answer: Vidiem gas stoves are manufactured by Maya Appliances Pvt Ltd in Chennai, India. The company has a strong manufacturing presence in South India and distributes products nationally through e-commerce platforms, retail stores, and their official website.
How do I register my Vidiem gas stove warranty?
Answer: Register your Vidiem gas stove warranty by visiting vidiem.in/product-registration. You’ll need your model name, serial number, purchase date, and invoice copy. Keep your purchase documents safe as they’re required for warranty claims. Registration should be completed soon after purchase to ensure coverage.
What should I do if I smell gas from my Vidiem stove?
Answer: If you smell gas from your Vidiem stove, immediately turn off the gas supply, open windows for ventilation, and do not operate any electrical switches. Evacuate the area and contact a professional service technician immediately. Regular preventive maintenance with soap water leak tests can help detect issues early.
Does Vidiem offer PNG compatible gas stoves?
Answer: Vidiem gas stoves come factory-jetted for LPG cylinders. For PNG piped gas connection, you need to have the nozzles converted by an authorized technician. Some models may offer PNG-ready variantsβcheck with the seller or Vidiem customer care before purchase if you have PNG connection.
How long do Vidiem gas stoves last?
Answer: With proper maintenance, Vidiem gas stoves typically last 10 to 15 years. The forged brass burners resist corrosion and maintain efficiency for decades. The 5-year comprehensive warranty and lifetime burner warranty on select models reflect Vidiem’s confidence in their longevity. Regular cleaning and professional servicing every 6-12 months will maximize lifespan.
Additional information
1. Vidiem Warranty Clarification: What’s Actually Covered?
Based on user feedback, there’s considerable confusion about Vidiem’s warranty coverage. One user explicitly stated: “I asked them why you are asking for a charge since it is 5 years of warranty and they said 2 years of warranty for burner and 5 years for only stainless steel body. Later I searched in the Amazon product description but I am unable to find the 2 years of warranty mentioned anywhere” .
Actual Warranty Breakdown by Model:
| Model Series | Product Warranty | Burner Warranty | Glass Warranty | Body Warranty |
|---|---|---|---|---|
| Tusker | 5 years | Lifetime | N/A | 5 years |
| Vogue | 5 years | 5 years | 5 years | 5 years |
| Air Pride | 2 years | 2 years | 2 years | 2 years |
| Satin Glass | 2 years | 2 years | 5 years | 2 years |
| Vantage | 2 years | 2 years | Not specified | 2 years |
Key Clarifications Based on User Feedback:
- The “5-year warranty” often applies only to specific components, not the entire product
- Burners may have only 2-year coverage on many models, despite marketing emphasis on durability
- The stainless steel body typically carries the longest warranty (5 years)
- Physical damage is universally excluded from all warranties
Service Contact Information:
- Customer Care: 044-6635 6635
- Users must call directly to register complaints; no automatic service
2. Real User Complaints and Problems: What Vidiem Owners Report
Burner and Flame Issues:
Low Flame Complaints (Vogue Series):
One user reported a significant issue with the premium Vogue model: “It provides very low gas flame even on the largest burner. So much time consuming in cooking. Purchased it in 17k and now having a little regret. I will not recommend this product to anyone. The photo I shared here is the highest flame on jumbo burner which takes a lot of time to cook” .
Flame Instability:
Multiple users report flame problems:
- “flame doesnt come smoothly, some time it makes sound of flames as if wind is coming from burner”
- “jumbo burnerβ¦ when putting it in low flame it getting off”
- “most of time fire just burst is high flame from burners with cracking sound (which was scary)”
Corrosion and Burner Quality Concerns:
A scathing 1-star review stated: “They claim that their burners are heavy duty brass burners. That is a lie. The burner has corroded in 2 and 1/2 years. None of my older stoves I have used have had a similar issue” .
Another user noted: “burners are not pure brass it keep on changing color when heated (frm first use onwards)” .
Knob Quality Complaints:
Multiple users report cheap knob quality:
- “knops are very cheap wont even last for 6 months”
- “when stove heats up knobs are also getting stuck”
- “Plastics used for Knobs and in other areas are of very CHEAP quality”
Service and Spare Parts Issues:
Critical feedback on after-sales service:
- “spare is not available in the market and they don’t sell the spare separatelyβ¦ even after repeated requests, the service engineer would not come”
- “third class company with 4th class product and service”
Positive Feedback to Balance:
Despite complaints, many users are satisfied:
- “Perfect stove. No issues. Good quality. Enough space between the burners”
- “Just awesome Steel gas stove..very strong and heavyβ¦more than expected”
- “Super product,I love π It”
- “Very good products from vidiem brand. Loved it”
3. Vidiem vs. Top Competitors: Honest Comparison
| Parameter | Vidiem | Prestige | Sunflame | Everflame |
|---|---|---|---|---|
| Build Quality | Mixed feedback: praised for design, criticized for thin steel and cheap knobs | Consistently praised for robust build | Good for budget, some reliability concerns [citation:5 from previous] | Excellent 2mm thick body on Photon [citation:1 from previous] |
| Burner Quality | Controversial: some report corrosion in 2.5 years ; others praise performance | Reliable tri-pin brass burners | Decent brass burners | 5G forged brass with 72% efficiency [citation:2 from previous] |
| Flame Performance | Multiple reports of low flame on premium models ; flame instability | Consistent flame performance | Generally good | Praised for consistent blue flame [citation:1 from previous] |
| Knob Quality | Significant complaints about cheap plastic knobs that fail quickly | Good quality knobs | Mixed | Good quality |
| Warranty | Confusing terms; 2 years on many models despite marketing | Clear 2+5 year structure | 2 years standard | 2+5 years on Sapphire [citation:2 from previous] |
| Service Network | Major complaints about service responsiveness and spare availability | Extensive network, responsive | Decent | Growing |
| Price Range (4B) | βΉ6,000-23,000 | βΉ7,000-22,000 | βΉ4,000-18,000 | βΉ5,200-23,000 |
| Overall User Rating | 4.0-4.2 (but with significant critical reviews) | 4.2-4.5 | 4.0-4.2 | 4.2-4.5 |
Expert Verdict:
Vidiem offers excellent design and innovative features like removable burners, but potential buyers should be aware of:
- Inconsistent quality control (some units excellent, others problematic)
- Warranty confusionβverify exact terms before purchase
- Service challenges reported by multiple users
- Premium pricing doesn’t always guarantee premium performance
4. Vidiem Buying Guide: Which Model for Which Need?
| Your Priority | Recommended Model | Price (βΉ) | Why | Watch Out For |
|---|---|---|---|---|
| Maximum durability, heavy cooking | Vidiem Tusker | 14,000-23,000 | Lifetime burner warranty, heavy-duty build, forged brass | Premium pricing, manual ignition only |
| Easy cleaning, innovative design | Vidiem Vogue | 9,000-21,000 | World’s first removable burner assembly, 5mm pan supports, hexa flame burners | Multiple reports of low flame issues on jumbo burner |
| Best glass top value | Vidiem Vera | ~10,000-12,000 | 5-year glass warranty, ideal burner config (Jumbo+Medium+2 Small) [citation:5 from initial] | Manual ignition only |
| Auto-ignition on budget | Vidiem Air Plus | 7,000-12,000 | Auto-ignition convenience, jumbo burner, positive reviews [citation:1 from initial] | Standard 2-year warranty |
| Budget glass top | Vidiem Air Pride | ~6,290 | Affordable entry to Vidiem glass, 4 burners | “Bottom portion is not covered, so dust can easily accommodate” |
Important Note on Burner Spacing:
A seller confirmed that on the Air Pride model, “Yes you can use 4 vessels but use as per the size of burner” . This means you cannot use four large vessels simultaneously on compact models.
5. Vidiem Glass Thickness: What You Actually Get
Based on seller responses and user feedback:
| Model | Glass Thickness | Source |
|---|---|---|
| Vogue Series | 10mm toughened glass | Official product description |
| Vantage 2B | 8mm toughened glass | Seller response |
| Satin Glass | Not specified | Warranty shows 5 years on glass |
| Air Pride | Not specified but “heavyweight Toughen glass” per user | User review |
User Feedback on Glass:
- Positive: “Good product, heavyweight Toughen glass”
- Critical: “Glass top is little thin” and “after continuously using for 1 hour the glass top heats up quickly”
Expert Note: 10mm glass (on Vogue) is premium thickness; 8mm (on Vantage) is good standard; anything thinner may raise concerns about durability and heat retention.
6. Vidiem Service and Support: What to Expect
Service Process:
- Customer must proactively call Vidiem customer care at 044-6635 6635
- Register complaint with model details and purchase information
- Service engineer visit is arranged (but multiple users report no-shows)
- Warranty covers manufacturing defects only; physical damage excluded
Common Service Complaints:
- “even after repeated requests, the service engineer would not come”
- Spare parts not available separately in market; must go through service network
- Service calls may incur charges even during warranty period (confusion about coverage)
Tips for Smooth Service:
- Keep purchase invoice and warranty card accessible
- Take photos of any issues before calling
- Follow up persistently if engineer doesn’t arrive
- Escalate to senior management if local service fails
7. Vidiem Maintenance Guide: Protecting Your Investment
Daily Care :
- “do not use any sort of soap or solutions to clean the surface”
- “Just use a dry cloth and press and clean the surface”
- “The surface is more like chrome plated than polished stainless steel” – harsh cleaners can damage the finish
Cleaning Stainless Steel Models:
- Use soft, dry microfiber cloth
- Avoid abrasive scrubbers that “will leave behind marks”
- For stubborn stains, use minimal water and dry immediately
Cleaning Glass Top Models:
- Allow complete cooling before cleaning
- Use dedicated glass cleaner with soft cloth
- Never use harsh chemicals or scouring pads
Burner Maintenance:
- Clean burner ports regularly with soft brush
- For Vogue series, utilize removable burner assembly for thorough cleaning
- Ensure burners completely dry before use to prevent corrosion
8. Videmi vs. The Market: 2026 Competitive Positioning
Vidiem’s Strengths:
- Innovative design (removable burner assembly on Vogue)
- Strong South Indian presence and manufacturing
- Premium aesthetics with mirror finishes and frameless glass
- Hexa flame technology for even heat distribution
Vidiem’s Weaknesses (Based on User Feedback):
- Inconsistent quality control
- Warranty confusion and misleading marketing
- Poor service responsiveness in some regions
- Knob quality significantly below premium price point
- Flame performance issues on premium models
Market Verdict:
Vidiem is a brand with excellent potential undermined by execution inconsistencies. When they get it right, users love the product . When they get it wrong, the service experience compounds the problem .
Best Approach for Buyers:
- Purchase from retailers with easy return policies
- Test thoroughly within return window
- Verify warranty terms in writing before purchase
- Consider extended warranty options for peace of mind
9. Vidiem Product Registration and Warranty Guide
Registration Steps:
- Visit vidiem.in/product-registration [citation:9 from initial]
- Have ready:
- Model name and number
- Serial number (on product or packaging)
- Purchase date and invoice
- Seller details
- Complete registration within warranty period
Warranty Claims Process:
- Call 044-6635 6635
- Provide registered product details
- Describe issue clearly
- Request service engineer visit
- If no response, escalate through Amazon/Flipkart seller if applicable
What’s NOT Covered :
- Physical damage
- Mishandling
- Normal wear and tear
- Consumable parts
- Damage from improper installation
10. Vidiem User Review Summary: The Good, Bad, and Ugly
The Good (What Users Love):
- “Perfect stove. No issues. Good quality. Enough space between the burners”
- “Just awesome Steel gas stove..very strong and heavyβ¦more than expected”
- “Super product,I love π It”
- “Very good products from vediem brand. Loved it”
- “Design is superior. Frameless and attractive”
The Bad (What Users Complain About):
- “It provides very low gas flame even on the largest burner” (Vogue series)
- “knops are very cheap wont even last for 6 months”
- “Plastics used for Knobs and in other areas are of very CHEAP quality”
- “burner has corroded in 2 and 1/2 years”
- “Glass top is little thin”
The Ugly (Service Nightmares):
- “spare is not available in the market and they don’t sell the spare separately”
- “even after repeated requests, the service engineer would not come”
- “third class company with 4th class product and service”
- “Gas stove is on even when the gas is off we complain 1month ago no 1 is coming to pick or check”
Final User Verdict:
Vidiem inspires passionate responsesβboth positive and negative. The brand has loyal fans who love their products and furious detractors who feel abandoned when problems arise . This polarization suggests quality control inconsistencies rather than fundamental design flaws.
Vidiem: Today’s Top Deals
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