BLOWHOT Jasper Heavy Tornado Brass 4 Burner Auto Ignition Gas Stove Cooktop | Toughened Glass Cooktop | ISI Certified – Stainless Steel Frame Black

Overall, this gas stove is a great purchase. It looks sleek and stylish, and the burners work efficiently. The flame is consistent, and it’s easy to clean as well. The only minor issue is that the pot supports for each burner are slightly imbalanced, which can make certain cookware wobble a bit. Other than that, it functions really well and offers good value for the price.

I purchased a Blowhot Gas Stove, and within a short time it started showing ignition issues. Because the ignition doesn’t work properly, I even noticed gas leakage in my kitchen twice, which is extremely dangerous.

I raised a complaint, but after three days they cancelled it, stating that no one received the technician’s call. I checked my entire call history — there were no missed calls except two from my bank, so that reason was completely false.

After raising the complaint again, I got a call from the technician three days later asking about my availability. I agreed, but then he said he might be late due to traffic, and later promised to come the next morning. It’s been 11 days now, and the issue is still not resolved.

When I followed up again, the technician casually said he didn’t come because of traffic and would visit only when he has other service calls in my area. I even asked him, “Are you waiting for an accident to happen before coming?” because this is a serious safety concern.

So basically, a customer has to wait endlessly until there are enough complaints nearby for them to respond. This is highly unprofessional and unacceptable.

If you’re planning to buy a Blowhot product, think twice. The product has ignition and gas leakage problems, and the service support is terrible. Even under warranty, the company doesn’t repair it on time. You’ll be left waiting with a safety risk in your own kitchen.

Very disappointing and unsafe experience — both with Blowhot and their service process.

I have ordered Emerald 3B gas stove. And I’m really happy with the product. It comes with piezo auto ignition, no hassle of changing batteries. Also, the design is really clever. Removable stainless steel dip tray helps easily clean the spills. And the tornado burners are really great with high flame output.

Item was as expected, good looking, robust and one attempt ignition.
But …..
👎 I had to return it first time because two of the burners SIM mode was not functioning. That means the flame was not being reduced on SIM mode.
It is just Lack of proper quality inspection though ” Tested OK” sticker was pasted.
👍 However I received second piece without any defect except missing first attempt of click for ignition.
👌 It’s dimensions and weight are exactly same as described in the specifications. But Glass thickness is 7 mm, not 8 mm.
As per my extensive search I conclude that this one is the best and cheapest Piezoelectric Auto-ignited Gas Oven in the market. 12 kg weight with 7″ glass thickness itself says how robust is it. No headache of battery and it’s replacement for auto ignition.
21.03.23: It is just over a month now. My Blowhot is quite hot now.
👌 It’s auto ignition has been further smoothen and all the burners’ are being ignited at first click most of the time now.
👌So zero complaint now.
09.04.23: Above remarks is now proved to be wrong. So once again I am putting my additional review as I have fresh complaint for leakage of valve of the large burner. There was a tiny flame glows even after switching off the valve. I raised a complaint and the same day technician came. He replaced the valve but was unable to match the spark with gas flow. So the burner was not getting flame. After a marathon effort and exhausting a full match box he somehow could manage to put it right. But I had doubt about the work done by him and the capabilities of the technician. And my doubt came to reality just after two days. Now again the burner is not getting flame despite sparking.
From the very first day of installation I guessed the technicians hired by the Service Agency of Blow Hot are not much experienced and not having expertise in their work. Blow Hot should think about it.
I am still waiting for the response from Blow Hot.
27.04.23: I am once again adding my experience of last few days. Last 15-20 days I was so busy in complaining and following up with Blow hot & it’s Service Agency in Maharashtra. Their technicians are coming, attending the defects and going away. After one or two days it s the same problem of no flame on click. Finally they planned to replace the valve. So they kept me waiting for one week. Latter they took the Happy Code from me in advance after receipt of the item. But the technician came after complaint and followup for several times. And again he adjusted the spark plug and make the burner flamed. He said no need to change the valve. Now I am waiting for the result. But they are after me for Happy Code.
Now I am really feeling helpless, hopeless & fedup for frequent complaining & following up the manufacturer and Service provider.
So for my above mentioned sufferings I am reducing one star.