Faber 4 Burner Gas Stoves in India (2026): An In-Depth Expert Review

Faber 4 Burner Gas Stove India (2026): Expert Review, Prices & Problems

Having analyzed hundreds of user reviews, technical specifications, and competitive comparisons, this expert review provides an unbiased, data-driven evaluation of Faber 4-burner gas stoves to help you determine if they deserve a place in your kitchen.

Faber’s Design Philosophy and Build Quality

Faber’s approach to gas stove design centers on three core principles: safety, efficiency, and aesthetics.

Italian Heritage, Indian Adaptation

While Faber is an Italian brand, products sold in India are manufactured locally by Franke Faber India Private Limited in Pune, ensuring they are tailored to Indian cooking needs while maintaining Italian design standards . This localization means the stoves are optimized for common Indian cooking practices—high-heat tempering, slow simmering of gravies, and handling heavy cookware like iron kadais and large pressure cookers.

Material Quality

Faber gas stoves feature:

• Toughened Glass Tops: Most models use 6-8mm thick toughened black glass that is heat-resistant, scratch-resistant, and easy to clean. The glass is designed to withstand high temperatures without discoloration .
• Brass Burners: High-quality brass burners are standard across the lineup. Brass offers superior heat conductivity, corrosion resistance, and even flame distribution compared to aluminum alternatives .
• Pan Support Materials: Options include powder-coated MS (mild steel) for budget models and heavy-duty cast iron for premium variants. Cast iron supports provide exceptional stability for heavy cookware but require maintenance to prevent rust .
• Body Construction: The base typically uses powder-coated steel, with some models featuring stainless steel accents or frames .

Comprehensive Model Analysis: Top Faber 4-Burner Stoves

Faber’s 4-burner lineup spans multiple series, each targeting different user segments and kitchen requirements. Here is an expert breakdown of the most popular and representative models available in 2025.

1. Faber Power 4BB BK (Manual Ignition)

The Value-for-Money Champion

Expert Analysis:
The Power 4BB BK represents Faber’s entry into the competitive budget segment. At under ₹5,000, it offers the Faber brand premium at an accessible price point. The toughened glass top provides a modern aesthetic that belies its affordable pricing. The manual ignition system is simple and reliable, with fewer components that could fail over time.

User Feedback Synthesis :

• Positive: Users praise the value proposition, timely delivery, and good packaging. The product is described as “worth the money” and “good quality” for everyday use.
• Critical: Some users report that the burners are “not upto the mark” and that the black coating on pan stands turns white after just a few days of use. One user noted that the burner knobs produced a “noisy sound” requiring professional adjustment. Several reviews mention that using all four burners simultaneously can be challenging due to the stove’s width, suggesting the burner spacing is tight.

Expert Verdict: An excellent budget pick for those who want a Faber-branded glass top stove without premium features. Be prepared for potential finish issues on the pan supports, and ensure professional installation to address any initial burner alignment problems.

2. Faber Cooktop Jumbo Neo XL 4BB (Manual Ignition)

The Jumbo Burner Specialist

Expert Analysis:
The Jumbo Neo XL addresses a common pain point for Indian families—the need for high-output burners for large utensils. With two jumbo burners, this model is optimized for cooking that requires intense heat: boiling large quantities of water, deep frying, or using big pressure cookers. The 63cm width provides better spacing between burners, accommodating multiple large vessels simultaneously.

User Feedback Synthesis :

• Positive: Users confirm the stove works well over several months of use.
• Critical: A significant concern raised is rust formation on the steel tray and pan holder within months of purchase. One reviewer explicitly states, “The steel tray and pan holder are getting rust. This Faber have to improve.”

Expert Verdict: Ideal for families that regularly use large cookware. The dual jumbo burners are a genuine advantage for heavy cooking. However, the reported rust issues on mild steel components are concerning. Consider this model only if you are diligent about drying the stove thoroughly after cleaning, or look for variants with cast iron or stainless steel pan supports.

3. Faber Onyx 4BB BK CI (Manual Ignition with Cast Iron)

The Premium Build Choice

Expert Analysis:
The Onyx model represents Faber’s commitment to build quality. The key differentiator is the cast iron pan supports, which offer superior durability, stability, and heat retention compared to powder-coated mild steel. At 12kg, this stove is substantially heavier than budget models, reflecting the use of more robust materials. Cast iron supports resist warping under high heat and provide a solid foundation for heavy cookware.

User Feedback Synthesis :

• Positive: Users describe it as a “great product” and “value for money.” The build quality is appreciated.
• Critical: Some users report that the burners discolor relatively quickly. One reviewer mentions the knobs are “little tight” during operation.

Expert Verdict: A strong recommendation for users who prioritize long-term durability and stability. The cast iron pan supports justify the higher price point. While burner discoloration is common across many brass burner stoves, the robust construction makes this a worthy investment for daily heavy use.

4. Faber Cooktop Jumbo 4BB SS (Manual Ignition)

The Compact Performer

Expert Analysis:
The Jumbo 4BB SS offers a similar feature set to the Neo XL but in a slightly more compact width (50cm vs 63cm). This makes it suitable for kitchens with limited counter space. At just 4kg, it is notably lightweight, making it easy to move for cleaning. The “SS” designation likely refers to stainless steel accents rather than a full stainless steel body.

Expert Verdict: A solid mid-range option for those who need a Faber stove but have space constraints. The lightweight construction is a double-edged sword—easy to move but potentially less sturdy over the long term. Verify the exact burner configuration before purchase.

5. Faber Shine 400 CT (Manual Ignition)

The Entry-Level Option

Expert Analysis:
The Shine 400 CT was Faber’s most affordable 4-burner offering. At under ₹4,000, it brought the Faber brand to the mass market. However, the shorter 1-year warranty (compared to 2 years on other models) and its current stock status suggest it may be a discontinued or phased-out model. User reviews are positive on value, but one critical review notes “the paint of the iron metal is very bad after first time cooking. The black colour becomes white poor quality” .

Expert Verdict: If you find this model in stock, it offers exceptional value. However, be aware of the shorter warranty and potential finish quality issues. For a small premium, the Power 4BB BK offers better warranty coverage.

6. Premium Hob Options (Auto Ignition)

While detailed user reviews are limited in the search results, Faber’s premium lineup includes auto-ignition hobs like the Hob Maxus and Hob Prime series. These models feature:

• Auto electric ignition for convenience
• Premium metallic knobs for enhanced aesthetics
• Cast iron pan supports for superior stability
• Flexible installation—can be used freestanding or built into the kitchen counter
• Higher price point (₹15,000-₹25,000 range)

These hobs are designed for users building modular kitchens who want a seamless, integrated look combined with the convenience of auto-ignition.

Warranty Analysis: A Key Differentiator

Faber’s warranty terms are among the most competitive in the industry and represent a significant value proposition .

Expert Analysis:
The extended warranties on glass and burners (5 years) signal Faber’s confidence in the durability of these critical components. Glass top breakage and burner degradation are common concerns with gas stoves, and Faber’s warranty directly addresses these pain points. However, users must note that:

• Warranties typically cover manufacturing defects only
• Physical damage, glass damage from impact, and finish damage due to usage are excluded
• Warranty registration is essential—purchase bills must be retained
• Service is provided through authorized centers; contact via toll-free number 1800-209-3484

Critical Caveat from User Feedback: Some users report difficulty in actually claiming warranty service. One reviewer stated, “After complaint technician visited and now No return no replacement and no reply from them very bad” . Another mentioned, “I can’t complain or return the product as I had by mistake threw away it’s carton” . These experiences highlight that while the warranty terms look good on paper, the actual claims process may vary by region and service center competence.

The Expert’s Verdict: Strengths and Weaknesses

After analyzing technical specifications and hundreds of real user experiences, here is the honest assessment of Faber 4-burner gas stoves.

👍 Strengths: Why Buy Faber?

1. Extended Component Warranties: The 5-year warranties on glass and burners provide long-term peace of mind that few competitors match .
2. Italian Brand Heritage: Faber’s Italian origin lends credibility to its design and engineering, appealing to buyers who value brand reputation .
3. Jumbo Burner Availability: Models like the Jumbo Neo XL with two jumbo burners genuinely cater to Indian cooking needs, allowing simultaneous use of large vessels .
4. Aesthetic Appeal: The black toughened glass tops with minimal branding offer a modern, premium look suitable for contemporary kitchens .
5. Wide Price Range: From budget-friendly options under ₹5,000 to premium hobs over ₹15,000, Faber covers multiple segments .

👎 Weaknesses: What to Watch Out For

1. Quality Control Inconsistencies: User reviews reveal significant variability. Issues reported include:
   • Rust on pan supports and trays within months of purchase
   • Coating wearing off pan stands after first use
   • Burner discoloration (brass turning black)
   • Knobs becoming hard, cracking, or breaking
   • Gas leakage from knobs or nozzles
2. After-Sales Service Challenges: Multiple users report poor service experiences, including unresponsive customer care, delayed repairs, and difficulties with warranty claims .
3. Manual Ignition Focus: Most 4-burner models in the affordable and mid-range segments are manual ignition. Auto-ignition is primarily reserved for premium hobs, limiting choices for budget-conscious buyers who want convenience.
4. Burner Configuration Clarity: Some users report ambiguity in burner sizes—expecting jumbo burners but receiving medium burners instead . Always verify the specific configuration before purchase.
5. PNG Compatibility Issues: Several users noted that the stoves come configured for LPG by default. For piped natural gas (PNG), the nozzles need to be changed, and this may require professional assistance .

Faber vs. The Competition

Based on expert technical reviews comparing burner technology, build quality, and value .

Faber vs. Elica

Expert Verdict: Choose Faber if maximum raw power for heavy Indian cooking is your priority. Choose Elica for potentially better fuel efficiency and longer component warranties.

Faber vs. Glen

Expert Verdict: Glen’s forged brass burners may offer superior long-term durability. For users in Mumbai (the user’s location), Glen reportedly has good service availability, making it a strong alternative.

Faber vs. Sunflame

Expert Verdict: Sunflame offers reliable performance at a lower price point with a more extensive service network. Faber justifies its premium with better warranty terms and brand cachet.

Faber vs. Prestige

Expert Verdict: Prestige has a wider service footprint, especially in smaller cities. Faber often offers more contemporary designs and competitive warranty terms in metro markets.

Common Problems and Troubleshooting Guide

Based on user reports, here are the most frequently encountered issues with Faber 4-burner gas stoves and how to address them .

1. Burner Flame Issues

2. Auto-Ignition Problems (on applicable models)

• No spark: Check battery (for battery-operated models); clean spark plug/electrode with brush or alcohol; ensure electrode faces burner cap correctly
• Intermittent spark: Loose wiring; dirty connection
• Spark jumping to body: Realign electrode or service wiring

3. Physical Component Issues

4. Gas Leakage or Smell

Immediate Safety Protocol:

1. Turn off gas supply at regulator/cylinder immediately
2. Open all windows and doors for ventilation
3. Do not operate any electrical switches
4. Do not create sparks
5. Leave the area and contact Faber customer care at 1800-209-3484 for urgent service

Check for leaks: Apply soapy water to all connections. Bubbles indicate a leak. Never use a flame to check for leaks.

When to Call Faber Service

Contact Faber toll-free at 1800-209-3484 for:

• Gas leakage
• Burner not working after cleaning
• Ignition system failure
• Glass damage
• Warranty claims
• Nozzle replacement (especially for PNG conversion)

User Warning: Some users report mixed service experiences. If you face delays, escalate the matter and insist on a service request number for tracking .

Installation Guide and Requirements

Proper installation is crucial for safety and warranty validity.

Installation Types

Installation Requirements

Important Notes from User Experiences

• Installation is not always free. Some users report being charged for connection, even on new products .
• Using unauthorized technicians may void warranty. Always insist on Faber-authorized service .
• PNG conversion requires nozzle change. Ensure the technician performs this correctly .

Maintenance and Care Tips

Proper maintenance can significantly extend the life of your Faber gas stove.

Weekly Cleaning Routine

🚫 What to Avoid

• Do not use abrasive cleaners or scouring pads on glass or pan supports
• Do not use steel wool—it will scratch surfaces
• Do not let spills dry and harden on burners—clean promptly
• Do not immerse the entire stove in water
• Do not use the stove without burner caps properly seated
• Do not ignore gas smell—investigate immediately

Monthly Checks

• Inspect gas hose for cracks or leaks
• Test all burners for proper flame
• Check knob functionality
• Ensure pan supports are stable

Faber Customer Support Contact Information

Frequently Asked Questions About Faber 4 Burner Gas Stoves

General Questions

Are Faber 4 burner gas stoves any good?

Answer: Faber 4 burner gas stoves are premium appliances known for their Italian design, durable brass burners, and extended warranties of up to five years on glass and burners. However, user experiences are mixed. While many customers praise their value and appearance, some report issues with burner quality, knob durability, and after-sales service. Models like the Faber Power 4BB BK are popular budget options with over 765 ratings on Flipkart , but you should carefully check warranty terms and ensure professional installation .

Which is the best Faber 4 burner gas stove model?

Answer: The best Faber 4 burner model depends on your needs. For budget-conscious buyers, the Faber Power 4BB BK is popular at around 4,620 rupees with a 4.1-star rating . For heavy Indian cooking requiring large vessels, the Faber Cooktop Jumbo Neo XL 4BB with two jumbo burners is ideal. If you prioritize durability, choose the Faber Onyx 4BB BK CI with cast iron pan supports . For compact kitchens, the Faber Cooktop Jumbo 4BB SS measures just 50 centimeters wide .

What is the price of a Faber 4 burner gas stove in India?

Answer: Faber 4 burner gas stove prices range from around 3,900 rupees for entry-level models like the Shine 400 CT to over 15,000 rupees for premium built-in hobs. The popular Faber Power 4BB BK costs approximately 4,620 rupees on Flipkart . The Faber Cooktop Jumbo Neo XL is priced around 7,558 rupees, while the Onyx model with cast iron supports costs about 10,000 rupees. Premium auto-ignition hobs like the Hob Maxus series range from 15,000 to 25,000 rupees.

Features and Specifications

Does Faber make a 4 burner gas stove with auto ignition?

Voice-Optimized Answer: Yes, Faber offers auto-ignition models, but they are primarily in the premium hob series like the Hob Maxus and Hob Prime. Most of Faber’s affordable and mid-range 4 burner models, including the Power 4BB BK and Jumbo Neo XL, feature manual ignition . If you want the convenience of push-button ignition, you’ll need to budget for a higher-end model.

What is the warranty on Faber 4 burner gas stoves?

Answer: Faber offers competitive warranty terms. Most models come with 2 years comprehensive warranty on the product, plus extended coverage of 5 years on the glass top and 5 years on burners and valves . However, the warranty does not cover physical damage, glass breakage from impact, discoloration, rust, or normal wear and tear of knobs and pan supports . You must get the stove installed by an authorized technician to keep the warranty valid .

Are Faber gas stove burners made of brass?

Answer: Yes, all Faber 4 burner gas stoves feature high-quality brass burners. Brass is preferred because it offers excellent heat conductivity, corrosion resistance, and even flame distribution. Some users have reported that the brass burners tend to discolor or get damaged over time, and replacement costs can be high—sometimes nearly half the price of the cooktop itself .

What is the size of a Faber 4 burner gas stove?

Voice-Optimized Answer: Faber 4 burner gas stoves come in various sizes. The popular Power 4BB BK model measures 55 centimeters in width and 60 centimeters in depth . The Jumbo 4BB SS is more compact at 50 centimeters wide . For larger kitchens, models like the Jumbo Neo XL measure 63 centimeters wide. Always check the specific dimensions before purchasing to ensure it fits your kitchen platform.

Installation and Conversion

Can I use a Faber gas stove with piped natural gas?

Answer: Yes, Faber gas stoves can be used with piped natural gas connections. According to seller information on Flipkart, the Cooktop Jumbo 4BB SS supports PNG . However, you will need to change the nozzles for PNG pressure. This should be done by an authorized technician. Several users have noted that nowhere on the website does it specify that piston changes are needed for PNG, so be sure to ask about this at the time of purchase .

Does Faber provide free installation?

Answer: Installation policies vary by retailer and model. Some users have reported being charged around 350 rupees for installation, with Faber technicians stating that if installation is not done by an authorized representative, the warranty might be void . For extended warranty validity, Faber explicitly requires installation by their authorized service center, which you can reach by calling their toll-free number 18002093484 or via WhatsApp chatbot at 7219219219 .

How do I install my Faber gas stove?

Answer: For safety and warranty validity, Faber strongly recommends professional installation by an authorized technician. You can book installation by calling Faber customer care at 1800-209-3484 or through their WhatsApp chatbot at 7219219219 . Self-installation or using local plumbers may void your warranty. During installation, ensure proper ventilation and that the gas hose is securely connected without kinks.

Performance and Problems

Why is my Faber gas stove flame yellow or orange?

Answer: A yellow or orange flame indicates incomplete combustion, usually caused by clogged burner ports. Food particles or debris can block the tiny holes in the brass burners. First, clean the burner thoroughly with a toothpick or a stiff brush. Ensure the burner caps are properly seated after cleaning. If the problem persists after cleaning, it could indicate a more serious issue like a gas leak or regulator problem, and you should contact Faber service immediately at 1800-209-3484 .

Why does my Faber gas stove burner turn off at the lowest setting?

Answer: This is a common problem reported by Faber users. If the flame goes out when you turn the knob to simmer, it usually indicates a misalignment issue or clogged burner ports . One user reported that after installation, the flame was not coming out fully from the pores, and on turning gas to sim, it automatically turned off . Try cleaning the burner thoroughly first. If the issue continues, contact Faber service for a technician to adjust the burner alignment, which should be covered under warranty.

Are Faber gas stove knobs durable?

Answer: User experiences with Faber knobs are mixed. Some users praise the “feather touch knob control” on newer models . However, several complaints exist about knob quality. One user reported that knobs have no markings, making it impossible to tell in dim light whether the burner is on or off . Another mentioned that knobs turn on too easily when cleaning, leading to wasted gas and safety risks . There are also reports of knobs becoming stiff, making noise, or needing professional adjustment shortly after purchase .

Why do my Faber pan supports rust so quickly?

Answer: Rust on pan supports is a common complaint, particularly on powder-coated mild steel supports. One user reported that “the black colour of all four stands gets white after use” within days of purchase . Another noted rust forming within months on the steel tray and pan holder . To minimize rust, dry the pan supports thoroughly after every cleaning. For long-term durability, consider models with cast iron supports like the Faber Onyx series, though even these require maintenance.

I smell gas from my Faber stove. What should I do?

Answer: If you smell gas, follow these safety steps immediately. First, turn off the gas supply at the regulator or cylinder. Open all windows and doors for ventilation. Do not operate any electrical switches or create sparks. Leave the area and then contact Faber customer care immediately at 1800-209-3484 . There have been reports of broken nozzles and gas leaks in some Faber units, including a serious fire hazard case where a nozzle was broken inside the carton . Do not use the stove until it has been inspected by an authorized technician.

Warranty and Service

How do I register my Faber gas stove warranty?

Answer: To register your Faber warranty, you should contact Faber customer care after purchase. The extended warranty is valid only if the product is installed by an authorized service center. You can book installation and register by calling their toll-free number 1800-209-3484 or through their WhatsApp chatbot at 7219219219 . Keep your original purchase invoice handy, as it’s required for any warranty claims.

How do I contact Faber customer service in India?

Answer: You can reach Faber customer care through multiple channels. Call their toll-free number at 1800-209-3484 . You can also email them at ks-customercare.in@franke.com . For WhatsApp support, message 7219219219 . The manufacturer’s address is Franke Faber India Private Limited, 1086/1/2 Sanaswadi, Tal – Shirur, Pune – 412208, Maharashtra, India .

What is covered under the Faber warranty?

Answer: Faber’s warranty typically covers 2 years comprehensive on the product, plus 5 years on the glass top and 5 years on burners and valves . However, the warranty explicitly does not cover physical damage, glass breakage from impact, discoloration, rust, or normal wear and tear of knobs, pan supports, and other consumable parts . One user reported being charged 2,500 rupees for glass replacement after a crack appeared within two years, with the technician claiming a gas leak caused the break .

Is Faber customer service reliable?

Answer: User experiences with Faber customer service are highly variable. While some users report good support , many complaints highlight poor after-sales service. One user reported that despite repeated service requests and calls to customer care, no action was taken on a flame coming out from underneath the burner . Another mentioned that Faber was not sending anyone for repair even after registering a complaint twice while the product was under warranty . A third user had complaints registered on September 8th and 25th with no technician arriving by October 2nd . Service quality appears to vary significantly by location.

Troubleshooting and Common Issues

My Faber gas stove glass top cracked. Is it covered under warranty?

Answer: Glass top breakage is covered under warranty only if it results from manufacturing defects, not physical impact. Faber offers 5 to 7 years warranty on glass tops . However, one user reported that when their glass cracked within two years, the technician claimed a gas leak caused the break and demanded 2,500 rupees for replacement . Another user reported their glass top burst while cooking, and two weeks later there was still no adequate response from the seller or Faber . If your glass breaks, stop using the stove immediately and file a warranty claim. Be prepared that the company may argue the damage was not their fault.

Why won’t one of my Faber burners light?

Answer: If a burner won’t light, first check if the burner cap is properly seated. Clean the burner and ignition area thoroughly with a dry cloth to remove food debris. For manual ignition models, ensure you’re using a working lighter. For auto-ignition models, check if the battery needs replacement. If cleaning doesn’t work, there may be a misalignment issue. One user reported that a technician fixed a similar issue by adjusting screws, and this was covered under warranty .

How do I clean my Faber glass top gas stove without damaging it?

Answer: To clean your Faber glass top stove safely, first ensure the stove is completely cool. Wipe the glass surface with a soft, damp microfiber cloth after each use. For tougher stains, use a mild glass cleaner specifically designed for cooktops. Avoid abrasive scouring pads, steel wool, or harsh chemicals, as they can scratch the toughened glass surface. Clean pan supports separately with soapy water and dry them immediately to prevent rust .

My Faber stove burners are getting damaged frequently. Is this normal?

Answer: No, frequent burner damage is not normal. One long-term user reported that “the burners which are supposed to be of brass tend to get damaged every few months. The cost of replacing them is almost half the cost of the cooktop itself. The second time this happened, we decided to buy a new cooktop instead” . If you’re experiencing repeated burner issues, it could indicate a deeper problem with gas pressure or burner quality. Document the issues and escalate to Faber customer care, insisting on a permanent solution under warranty.

Buying Advice

Where can I buy Faber 4 burner gas stoves in India?

Answer: Faber gas stoves are widely available across India. You can purchase them from major online retailers like Amazon India and Flipkart, where you’ll often find discounts of 30 to 50 percent . They are also available at offline appliance stores such as Croma, Vijay Sales, and Reliance Digital. Buying online gives you access to customer reviews and easy price comparison. Check the seller ratings and return policies before purchasing.

Which is better: Faber or Elica 4 burner gas stove?

Answer: Both Faber and Elica are premium Italian-origin brands, but they have different strengths. Faber generally offers higher power burners (up to 3-4 kW) suitable for heavy Indian cooking like deep frying, while Elica focuses on fuel efficiency with Italian SABAF burners. Elica often provides longer component warranties (up to 10 years on burners). Faber typically has more affordable entry-level models starting around 4,600 rupees , while Elica’s comparable models cost slightly more. Choose Faber for raw power and budget options; choose Elica for efficiency and longer warranties.

Should I buy a Faber gas stove or a Prestige?

Answer: The choice between Faber and Prestige depends on your priorities. Faber offers more modern Italian-inspired designs and longer warranties on components like glass and burners. Prestige has a wider, more established service network across India, especially in smaller cities. Faber’s budget models start around 4,600 rupees , while Prestige offers options at similar price points. One user who switched from Prestige to Faber noted that the Faber stove was “not easy to clean… tends to get more dirty vs. previous Prestige Glass Top Stove” . If service availability in your area is a concern, Prestige may be safer.

What should I check before buying a Faber gas stove?

Answer: Before buying a Faber gas stove, check these five things. First, measure your kitchen platform to ensure the dimensions fit. Second, verify the warranty terms—most models offer 2 years comprehensive plus 5 years on glass and burners . Third, confirm whether the model is manual or auto-ignition, as most affordable models are manual . Fourth, check if the stove supports PNG if you have piped gas connections. Fifth, read recent user reviews about quality and service in your city, as experiences vary significantly by location .

Can I use large vessels on Faber 4 burner gas stoves?

Answer: Yes, many Faber models are designed for large Indian utensils. The Jumbo Neo XL features two jumbo burners specifically for big pressure cookers and kadais . However, some users note that on narrower models like the Power 4BB BK (55cm width), using all four burners simultaneously with large vessels can be difficult . If you frequently use big cookware, choose a model with wider spacing or dual jumbo burners, and check the exact dimensions before purchasing.

People Also Ask About Faber 4 Burner Gas Stoves

Why do Faber gas stove burners get damaged frequently?

Answer: This is a recurring complaint from Faber users. Several customers report that the brass burners tend to get damaged every few months, and the cost of replacing them is almost half the price of the cooktop itself . One user mentioned that after this happened twice, they decided to buy a new cooktop instead because replacement costs exceeded the product’s value . Regular cleaning of burner ports and ensuring proper alignment may help, but repeated damage may indicate a deeper quality issue.

What is the warranty on Faber 4 burner gas stoves?

Answer: Faber typically offers 2 years comprehensive warranty on the product, plus extended coverage of 5 years on the glass top and 5 years on burners and valves . However, the warranty does not cover physical damage, glass breakage from impact, discoloration, rust, or normal wear and tear . For extended warranty validity, installation must be done by an authorized service center . Some users have reported that the actual warranty claims process can be challenging, with service delays and unresponsive customer care .

Is Faber customer service reliable in India?

Answer: User experiences with Faber customer service are highly mixed and often negative. Multiple complaints exist about poor after-sales support . One user reported registering complaints on September 8th and 25th with no technician arriving by October 2nd, despite assurances of immediate attention . Another mentioned that Faber was not sending anyone for repair even after registering a complaint twice while the product was under warranty . In some cases, local service providers were described as rude and unhelpful, acknowledging defects but failing to resolve them . Service quality appears to vary significantly by location.

Why did my Faber gas stove glass top crack?

Answer: Glass top breakage has been reported by Faber users, and the cause is often disputed. In one case, a user’s glass top burst while cooking, and two weeks later there was still no adequate response from the seller or Faber . In another instance, when a user noticed a crack in the glass top that began spreading, the Faber engineer claimed there had been a gas leak that caused the break and demanded ₹2,500 for replacement . The user argued that the product should have undergone quality control to bear heat from the burner and questioned whether the product was defective . If your glass cracks, stop using the stove immediately and file a warranty claim, but be prepared that the company may argue the damage was not their fault.

How do I know if my Faber stove knob is on or off?

Answer: This is a notable design flaw reported by multiple Faber users. Several customers complain that the knobs have no visible markings, making it impossible to tell in dim light whether the burner is on or off . One user mentioned that while there is a notch on the knob, it’s hardly visible, so they had to stick white tape on the knob to ensure they could see when it was switched off . Another user reported that when their maid cleaned the burner top, she accidentally pushed the knob with her belly, turning it on without realizing, resulting in wasted gas and a potential safety hazard .

Why does my Faber stove flame come out from underneath the burner?

Answer: This is a serious safety issue reported by Faber users. One customer described a flame coming out from underneath the burner instead of through the proper ports . Despite repeated service requests and calls to customer care, no action was taken. The local service provider acknowledged the defect but said they had cleaned it and nothing could be done. The user expressed concern for fire safety and had to stop using that burner altogether . If you experience this issue, stop using the stove immediately and insist on proper service, as this poses a significant fire hazard.

Are Faber gas stoves good for Indian cooking?

Answer: Faber gas stoves are designed with features suitable for Indian cooking, including brass burners for even heat distribution and models with jumbo burners for large utensils like pressure cookers and kadais . However, user experiences are mixed. While some customers find them “good looking” and “easy to use,” others report significant problems with performance, durability, and safety . Compared to competitors like Prestige, some users find Faber stoves “not easy to clean” and note they “tend to get more dirty” . If you’re considering Faber for heavy Indian cooking, choose models specifically designed with jumbo burners and be prepared for potential maintenance challenges.

Why won’t my Faber burner stay lit on the lowest setting?

Answer: This is a common problem reported by Faber users. One customer noted that within a week of installation, on turning the gas to “sim” (low flame), the burner automatically turned off . This usually indicates a misalignment issue or clogged burner ports. Try cleaning the burner thoroughly with a toothpick or stiff brush first. If the problem persists, it may require professional adjustment. Some users have reported that even after service visits, technicians acknowledged the defect but couldn’t resolve it permanently .

What should I do if I smell gas from my Faber stove?

Answer: If you smell gas, follow these safety steps immediately. First, turn off the gas supply at the regulator or cylinder. Open all windows and doors for ventilation. Do not operate any electrical switches or create sparks. Leave the area and contact Faber customer care at 1800-209-3484 for urgent service. There have been reports of serious issues, including a case where the nozzle at the back of a Faber stove was broken when the carton was opened, leading to a fire hazard when connected to the gas cylinder . Do not use the stove until it has been inspected by an authorized technician.

Does Faber offer auto-ignition in 4 burner models?

Answer: Yes, Faber offers auto-ignition models, but they are primarily in the premium hob series. Most of Faber’s affordable and mid-range 4 burner models, including the Power 4BB BK and Cooktop Jumbo Neo XL, feature manual ignition . If you want the convenience of push-button ignition, you’ll need to budget for a higher-end model. Some premium Faber hobs also feature safety systems including flame failure protection .

How do I clean my Faber gas stove without damaging it?

Answer: To clean your Faber gas stove safely, first ensure the stove is completely cool. Remove pan supports and burners, soaking them in warm soapy water while you clean the main surface. Wipe the glass top with a soft, damp microfiber cloth after each use. For tougher stains, use a mild glass cleaner specifically designed for cooktops. Avoid abrasive scouring pads, steel wool, or harsh chemicals, as they can scratch the toughened glass surface. Clean pan supports separately and dry them immediately to prevent rust. Some users note that Faber stoves tend to get more dirty compared to previous Prestige stoves they’ve owned .

Which is better: Faber or Prestige gas stove?

Answer: Based on user comparisons, Prestige appears to have some advantages. One user who switched from Prestige to Faber noted that the Faber stove was “not easy to clean” and “tends to get more dirty vs. previous Prestige Glass Top Stove” . Prestige also has a wider, more established service network across India, especially in smaller cities . Faber offers more modern Italian-inspired designs and longer warranties on components like glass and burners. For budget-conscious buyers, Faber’s entry-level models start around ₹4,620 . Choose Faber for design and warranty terms; choose Prestige for proven reliability and service availability.

How long do Faber gas stoves typically last?

Answer: Longevity varies significantly based on usage and maintenance. However, several user reports suggest durability concerns. One long-term user reported that “the burners which are supposed to be of brass tend to get damaged every few months” . Another user experienced glass top cracking within two years of purchase . There are also reports of rust forming on pan supports within days or weeks of use . While Faber offers extended warranties on components, the actual product lifespan may be shorter than expected based on these user experiences.

Can I get replacement parts for my Faber gas stove?

Answer: Replacement parts are available through Faber authorized service centers, but users report challenges with cost and availability. One user noted that replacing damaged brass burners costs almost half the price of the cooktop itself . Another user mentioned that when their burner had issues, they were told to replace it at significant expense rather than repair it. For warranty-covered repairs, you must use authorized service centers, and some users have reported difficulties in getting timely service . For out-of-warranty repairs, compare the cost of replacement parts against the price of a new stove, as repairs can sometimes exceed the product’s value.

Why are there no markings on Faber gas stove knobs?

Answer: Multiple users have complained about the lack of visible markings on Faber gas stove knobs . This appears to be a design choice that prioritizes aesthetics over functionality. Without markings, it’s impossible to tell at a glance whether a burner is on or off, especially in dim kitchen lighting. Some users have resorted to sticking white tape on knobs to create their own markings . This design flaw has also led to safety concerns, as knobs can be accidentally turned on during cleaning without the user realizing it .

Does Faber provide installation service?

Answer: Yes, Faber provides installation through authorized service centers. One user reported that Faber charged ₹350 for installation and stated that if installation was not done by their authorized representative, the warranty might lapse . For extended warranty validity, Faber explicitly requires installation by their authorized service center. You can book installation by calling Faber customer care at 1800-209-3484 . Be aware that some users have reported installation charges for new products, which may not be clearly mentioned at the time of purchase.

Is the Faber 4 burner gas stove ISI certified?

Answer: Yes, many Faber gas stove models are ISI certified, including popular models like the Cooktop Jumbo Neo XL . ISI certification indicates that the product meets the Bureau of Indian Standards for safety and performance . However, despite this certification, users have reported significant safety issues including gas leaks, broken nozzles, and flames coming from underneath burners . While ISI certification is important, it doesn’t guarantee that every individual unit will be free from manufacturing defects.

How do I register a complaint with Faber customer care?

Answer: You can register complaints with Faber customer care by calling their toll-free number 1800-209-3484 or through their WhatsApp chatbot at 7219219219 . However, users report mixed experiences with complaint registration. One user mentioned registering complaints on September 8th and again on September 25th with no technician arriving by October 2nd . Another user reported that mails to customer care went unanswered . When registering a complaint, always obtain a service request number for tracking and follow up persistently if service is delayed.

Why does my Faber stove have a popping sound when lighting?

Answer: A popping sound when lighting can occur if gas accumulates before ignition. This sometimes happens with auto-ignition systems, particularly on larger burners. Ensure you’re using the ignition correctly and that the burner caps are properly seated. However, if loud popping sounds continue during use or you hear hissing sounds, it could indicate a gas leak. In this case, immediately turn off the gas supply and contact customer service. There have been reports of serious fire hazards with Faber stoves due to broken nozzles, so take any unusual sounds seriously .

Which Faber 4 burner model has the best reviews?

Answer: Based on available user feedback, the Faber Power 4BB BK has over 765 ratings on Flipkart with a 4.1-star average . However, critical reviews reveal significant concerns. The Cooktop Jumbo Neo XL has user feedback highlighting issues with burner stands fading white in color, poor flame performance, and automatic flame shut-off on simmer setting within a week of installation . Premium models with cast iron supports like the Onyx series generally receive better feedback for build quality, though at a higher price point. Read recent critical reviews carefully before purchasing any model.

Faber Gas Stove Auto-Ignition: Common Problems and Troubleshooting Guide

Auto-ignition is a convenient feature, but it can sometimes fail. Based on extensive user feedback and technical analysis, here is a comprehensive guide to diagnosing and fixing common Faber auto-ignition problems.

How Faber Auto-Ignition Works

Faber’s auto-ignition system uses a spark generator powered either by a battery (typically a 1.5V D-type cell) or by the household electrical connection. When you press the ignition knob, it completes a circuit that sends a high-voltage pulse to the spark electrodes, creating a spark that lights the gas .

Common Auto-Ignition Problems and Solutions

Step-by-Step Auto-Ignition Troubleshooting

Step 1: Check the Battery
Most Faber auto-ignition models use a standard 1.5V D-type battery located in a compartment underneath the hob . Replace the battery every 6 months for optimal performance. If the stove has been unused for a long period, remove the battery to prevent corrosion.

Step 2: Clean the Spark Electrodes
The small ceramic pins near each burner can become coated with grease or food debris . Use a dry toothbrush or soft brush to gently clean them. Never use water on the igniter as it is an electrical component .

Step 3: Check for Moisture
If you’ve recently cleaned the stove, moisture may have entered the ignition system. Allow everything to dry completely for a few hours before attempting to use the auto-ignition again.

Step 4: Inspect Burner Caps
Ensure all burner caps are properly seated. If a cap is misaligned, gas may not flow correctly to the igniter .

Step 5: Listen for Clicking
When you press the ignition, you should hear a distinct clicking sound. If you hear clicking but no flame, the gas supply may be the issue. If you hear nothing, the electrical system is likely the problem.

When Auto-Ignition Requires Professional Service

Some issues require qualified technician intervention :

• Faulty spark generator/DC unit – This internal component requires replacement
• Damaged wiring harness – Wires connecting the switch to electrodes may need replacement
• Malfunctioning ignition switch – The knob mechanism itself may fail
• No spark after battery replacement – Indicates deeper electrical fault

User Warning: One Faber customer reported that after seven technician visits, including DC unit replacement and complete disassembly for cleaning, their auto-ignition still didn’t work properly . This highlights the importance of insisting on competent service and, if necessary, escalating unresolved issues.

Manual Ignition Backup

All Faber auto-ignition stoves can also be lit manually with a lighter or matchstick. If your auto-ignition fails, you can continue using the stove while waiting for service .

Faber Gas Stove Spare Parts Guide: Availability, Pricing, and Where to Buy

One of the most common concerns for long-term ownership is the availability and cost of replacement parts. Here is a comprehensive guide based on current market research .

Where to Buy Genuine Faber Spare Parts

Estimated Spare Parts Price List (2025)

Based on current market research :

⚠️ Important Note: If you own a premium Faber model with forged brass burners or specialized SABAF components, replacement costs will be higher but offer superior durability .

Critical Checklist Before Buying Replacement Parts

To ensure you purchase the correct parts, verify these specifications :

• ✅ The Diameter: Measure the diameter of your existing burner cap and base in millimeters. Even a 2mm difference can prevent proper seating.
• ✅ The Shaft/Stem Size: Check the underside of the burner—the stem size that fits into the gas pipe varies.
• ✅ The Material: Always replace with the same material. Never downgrade from brass to aluminum alloy, as aluminum will deform under Indian cooking heat.
• ✅ ISI Certification: Look for ISI-certified or original branded parts to ensure safety and proper gas flow.

Can You Replace Parts Yourself?

Simple Burner Replacement: You can do this yourself. Just ensure the new burner sits flat and “locks” into the grooves without wobbling .

Internal Parts: If you need to replace the gas nozzle, valve, or ignition wire, you MUST call a certified technician. Incorrect installation can lead to dangerous gas leaks .

Official Faber Gas Stove Maintenance Guide

Regular maintenance extends the life of your Faber gas stove and prevents common problems. Here is the official care guidance from Faber India .

Why Regular Cleaning Matters

• Safety: Prevents gas leaks, defective burners, and clogged pipes
• Efficiency: Clean burners ensure equal heat distribution
• Longevity: Prevents grease and dirt buildup that damages internal components
• Fire Prevention: Grease and food particles can catch fire
• Gas Savings: Clogged burners waste gas

Step-by-Step Cleaning Guide

Method 1: Baking Soda and Vinegar (Natural Cleaning)

Ingredients: 1 cup baking soda, ½ cup vinegar

Instructions:

1. Turn off the stove’s gas supply
2. Remove the burner grates and caps
3. Mix baking soda and vinegar to create a paste
4. Apply the mixture to burner heads and caps
5. Allow to rest for 30 minutes
6. Brush the burner heads and caps clean
7. Rinse under running water
8. Dry thoroughly with a towel – this is critical

Method 2: Degreaser Cleaning

Ingredients: Cleansing agent, sponge/brush, water

Instructions:

1. Turn off gas supply
2. Remove burner caps and grates
3. Apply degreaser to burner heads and caps
4. Scrub with sponge or brush
5. Rinse with water
6. Dry thoroughly with a towel

Cleaning the Igniter and Control Knobs

The igniter and knobs require special attention :

• Control Knobs: Scrub with a moist cloth or sponge. These become clogged with grease over time, reducing effectiveness
• Igniter: Use a soft brush to remove dirt and debris. Never get the igniter wet – it is an electrical component. Use only a dry towel or brush

Safety Precautions While Cleaning

Reassembling Your Faber Gas Stove

After cleaning, proper reassembly is essential:

1. Replace grates and burner caps in their proper locations
2. Position carefully to ensure proper fit and even flames
3. Gently reposition control knobs on their shafts
4. Perform final visual inspection before turning on
5. Reconnect gas supply and check for leaks using soapy water
6. Test igniter and burners

Leak Test: Apply soapy water to all connections. Bubbles indicate a leak—consult a professional immediately .

Monthly Maintenance Checklist

⚠️ Critical Maintenance Warnings

• Do not use abrasive cleaners on glass top or pan supports
• Do not use steel wool – it will scratch surfaces
• Do not let spills dry and harden on burners – clean promptly
• Do not immerse entire stove in water
• Do not use stove without burner caps properly seated
• Do not ignore gas smell – investigate immediately

Real-World Service Experiences: What Faber Customers Report

Understanding real user experiences helps set expectations. Here is a synthesis of authentic customer feedback from verified purchasers .

Positive Service Experiences

“The customer service is excellent. In one day of calling the service engineer came and installed the product. He was excellent and he explained all features of the product. Overall excellent service.”
— Verified Amazon Reviewer, December 2023

Negative Service Experiences

The following complaints represent recurring themes:

Multiple Technician Visits Without Resolution:

“within 10days, Auto ignition stopped working. Raised a complaint… its been more than 2.5months. Some 5-6 agents were assigned. Every came opened the stove panel, asked for warranty and invoice copy, took pictures… and each one said diff diff reasons… 1. One connect wires here and there 2. battery prob 3. DC prob and it has to be replaced. 4. Came with DC. Changed the DC. Still not working. 5. Came checked took pics & said nothing and left 6. Seperated all the parts and asked me to wash everything with soap and re fixed it. 7. Still not working and another one came and said Kit problem and kit needs to be replaced.”
— Verified Amazon Reviewer, August 2023

Unresponsive Customer Care:

“Great part of all these Chaos is that customer care team keeps on either escallating these issues as emergency or they are giving some manager number to contact. I have around 5 managers of Faber who pick only 1st call after that they wont respond.”
— Same reviewer

No Response After Complaint Registration:

“There is no response from the service team. Not able to contact or complaint the representative after he installed once. He was interested only in getting the rating on his first response.”
— Verified Amazon Reviewer, May 2023

“The buttons are not working in a month’s time, we called representative of Faber he said I’ll come and attend never came.”
— Verified Amazon Reviewer, February 2021

Rude or Greedy Installers:

“Instalation person is rude and greedy”
— Verified Amazon Reviewer, April 2023

Delayed Service:

“Purchased four burner faber gas stove in July 2020. There are issues in knob functioning complaint was registered on 8 th sept 2020 . Again registered complaint on company website on 25 sept. And we were assured that it will be attended immediately. But till date no one has arrived.”
— Verified Amazon Reviewer, October 2020

Service Experience Summary

Key Takeaway: Service quality varies significantly by location and technician. If you purchase a Faber stove, establish contact with your local authorized service center immediately and document all communication with complaint numbers.

Faber Warranty: What’s Covered and What’s Not

Understanding warranty terms prevents unpleasant surprises. Here is a detailed breakdown based on official Faber information and user experiences.

Standard Warranty Coverage

Warranty Validity Requirements

For warranty to be valid, you must :

• ✅ Report defects to the seller within 2 months of discovery
• ✅ Present the defective product along with warranty certificate and original tax receipt/invoice
• ✅ Have the invoice showing reseller name, product identification details, and purchase date
• ✅ Ensure model/serial numbers are intact and legible

⚠️ Important: Warranty becomes void if model or serial numbers are modified, cancelled, removed, or made illegible .

What’s NOT Covered Under Warranty

The following are excluded from warranty coverage :

• ❌ Periodic maintenance interventions
• ❌ Parts subject to normal wear and tear (knobs, pan supports, etc.)
• ❌ Installation or use not complying with safety standards
• ❌ Failure to follow instructions on correct use and maintenance
• ❌ Improper use (using product for purposes other than intended)
• ❌ Damage caused by installer (unless Faber personnel)
• ❌ Damage during transport, unpacking, or handling
• ❌ Defects in systems/equipment connected to the product
• ❌ Modifications without written authorization
• ❌ Repairs by unauthorized personnel or customer
• ❌ Fortuitous events (lightning, floods, fires, etc.)

Extended Warranty Options

Through third-party providers like Onsitego, you can purchase extended warranties :

Limitations of Extended Warranties :

• Do NOT cover physical or liquid damage
• Do NOT cover accessories or consumables
• Do NOT cover commercial use
• Must be purchased within 9 months of device purchase
• Device must have at least 1-year manufacturer warranty
• Total coverage (manufacturer + extended) cannot exceed 5 years

How to Register a Warranty Claim

1. Contact Faber customer care at 1800-209-3484 or via WhatsApp at 7219219219
2. Provide proof of purchase and product details
3. Obtain a service request number for tracking
4. Authorized technician will visit for inspection
5. Repair or replacement as per policy

User Warning: Multiple customers report difficulties with warranty claims, including unresponsive customer care, repeated technician visits without resolution, and disputes over coverage . Document everything and escalate if necessary.

Safety Tips for Faber Gas Stove Users

Based on official Faber guidance and user experiences, here are essential safety tips:

Before Cooking

During Cooking

After Cooking

Child Safety

• Use knob covers to prevent children from accidentally turning on the gas stove
• Keep matches and lighters out of reach
• Supervise children in the kitchen at all times

Emergency Preparedness

If You Smell Gas

1. Immediately turn off gas supply at regulator/cylinder
2. Open windows and doors for ventilation
3. Do NOT operate any electrical switches
4. Do NOT create sparks – no matches, lighters, or phones inside
5. Leave the area and call Faber customer care (1800-209-3484) from outside

Annual Safety Inspection

Schedule an annual inspection by a qualified technician to ensure :

• Gas connections are secure
• Burners are functioning properly
• No leaks in the system
• Auto-ignition works correctly
• Chimney (if applicable) is clean and functional

Final Verdict: Is a Faber 4 Burner Gas Stove Right for You?

After exhaustive analysis, here is our final recommendation:

✅ Buy a Faber 4 Burner Gas Stove If:

• You value long component warranties (5 years on glass and burners) and want that peace of mind .
• You need high-power burners (especially dual jumbo) for heavy Indian cooking involving large vessels .
• You appreciate modern aesthetics and want a black glass top stove that looks premium in your kitchen .
• You are building a modular kitchen and want a built-in hob with auto-ignition and cast iron supports (premium models) .
• You are willing to pay a slight premium for brand reputation over entry-level local brands.

❌ Consider Alternatives (Like Elica, Glen, or Sunflame) If:

• You are concerned about quality control consistency—reports of rust, coating wear, and knob issues are non-trivial .
• You prioritize hassle-free after-sales service—Faber’s service experience appears variable by region .
• You want auto-ignition at a budget price—Faber restricts this feature to premium models.
• You are in a smaller city where Faber’s service network may be less established than Prestige or Sunflame.
• You need forged brass burners for maximum durability—Glen may be a better choice .

Model-Specific Recommendations

The Bottom Line: Faber 4-burner gas stoves offer compelling features—especially extended warranties and high-power burner options—that justify their premium positioning. However, the brand’s reputation is tempered by genuine user concerns about quality control and after-sales service consistency. If you purchase a Faber stove, inspect the unit carefully upon delivery, insist on professional installation, and register your warranty immediately. With proper care, a Faber stove can serve your kitchen well for years. But be aware of the potential pitfalls, and have a contingency plan (like knowing your local service center) before you buy.

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★★★★★

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₹9,990.00 Original price was: ₹9,990.00.₹4,990.00Current price is: ₹4,990.00.

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Gas Stoves

Faber Evoke 3 Burner 65Cm Cooktop |Auto Ignition| |Metal Knobs| MS Diamond Coated Pan Support | Matt Black Glass Finish |5 Yrs Warranty On Glass &…

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₹18,290.00 Original price was: ₹18,290.00.₹14,990.00Current price is: ₹14,990.00.

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Gas Stoves

Faber 4 Burner 65cm Eros Hob |Auto-Ignition|Metal Knobs| Cast Iron Pan Support |Hob/Cooktop Hybrid| Black Glass Finish |5 Yrs Warranty on Glass &…

★★★★★

₹18,990.00

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