Executive Summary: Where Italian Design Meets Indian Cooking
Elica has carved a distinct niche in the Indian kitchen appliance market. While the brand is globally recognized for its premium kitchen chimneys, its range of 4-burner gas stoves has gained significant traction among Indian consumers who refuse to compromise on style or performance. Elica successfully bridges the gap between European aesthetics and the high-heat, multi-tasking demands of Indian cuisine.
But does the premium price tag translate to real-world durability and efficiency? Having analyzed hundreds of user reviews, technical specifications, and competitive comparisons, this expert review provides an unbiased, data-driven evaluation of Elica 4-burner gas stoves to help you decide if they are the right fit for your kitchen.
Elica 4 Burner Gas Stove India (2026): Expert Review & Buying Guide
Elica 4 Burner Auto Ignition Gas Stove | 694 CT VETRO BLK AI | Toughened Glass Top | Brass Burners...
Amazon.in - Features a stylish black toughened glass top paired with a stainless steel support plate for added durability and resistance to rust and corrosion.
- Featured with extremely durable heavy duty brass burners that offer smooth and sharp flames every time you cook.
- Easy-to-use auto ignition system that lights up with a simple knob turn followed by pressing the ignition switch present on the left side of the gas stove for enhanced safety and convenience.
- Long-Lasting Euro coated pan supports help to keep your pans & pots stable. It makes your burner more reliable and ensures that it looks evergreen.
- Equipped with 4 Distinct Size Auto Burners; 1 Large, 1 Medium and 2 Small Burners for your varied needs. This gas stove comes with smoothly operated knobs.
- Warranty: Comes with a 7-year warranty on glass, and 2-year warranty on burners, valves, spark plug, mixing tubes, and micro switch. (Glass discoloration not covered)
Elica 4 Burner Gas Stove | CT VETRO 774 J | Brass Burners | Toughened Glass Top | ISI Certified...
Amazon.in - Smart 4 Burner Layout - 1 Jumbo, 1 Big and 2 Small burners providing the right burner size for every pot, from large kadais to small pans.
- Wide 77 cm Cooktop Surface - Cook comfortably with multiple vessels without crowding or heat overlap.
- High-Efficiency Brass Burners - Faster, uniform heating with better heat retention for Indian cooking.
- Manual Ignition for Long-Term Reliability
- Toughened Black Glass Top - Heat-resistant, durable, and easy to clean after everyday use.
- ISI Certified, LPG with 2-Year Warranty - safe, flexible, and backed for long-term use.
Elica Slimmest 4 Burner Gas Stove | 694 EC CT VETRO 2J (TKN CROWN DT MI) | Toughened Glass Top...
Amazon.in - Forged Brass Burners: Delivers high durability and uniform heating with 2 Jumbo, 1 Medium, and 1 Small burner for varied cooking needs.
- Toughened Glass Top: Heat and stain resistant black toughened glass with a 5-year warranty ensures durability and elegance.
- Double Drip Trays: Removable trays absorb spills for easy cleanup - keeps your kitchen mess-free after every meal.
- Crown-Shaped Euro Coated Pan Supports: Stable and long-lasting support for heavy cookware and everyday utensils.
- Premium Finishing: Features ultra-slim frame, European gas valves, and designer bakelite knobs with manual ignition.
- Compact Yet Spacious Fit: Product size – 70cm (W) x 56cm (D) x 10.6cm (H); ideal for sleek and efficient kitchen setups.
- Warranty: 5 years on burners and glass, 2 years comprehensive warranty from date of purchase.
Elica 4 Burner Manual Ignition Gas Stove | MATT ONYX 774 CT VETRO 2J BK | High Efficiency Direct Flame...
Amazon.in - High-Efficiency Vertical Flame Burners: Precision-engineered to hold the ideal air - gas mixture, the vertical flame design ensures faster cooking and better heat distribution - perfect for Indian kitchens.
- 4 Burner Configuration – 2 Jumbo, 1 Medium & 1 Small direct flame burners for multi-dish festive meals, everyday family cooking, and global recipes.
- Matt Finish Toughened Glass Top - Heat, stain, and scratch-resistant, ideal for oily tadka, spicy curries, and frequent use.
- Ultra-Slim Frame – Saves counter space and complements modern modular kitchen décor.
- Round Enamel-Coated Cast Iron Pan Support - Supports heavy kadhai, tawa, and pressure cookers, perfect for intensive Indian cooking.
- Durable Knobs - Smooth, precise flame adjustment for high-flame frying and slow simmering.
- Product Dimensions – 77 x 45 x 11 cm, suitable for different kitchen layouts.
- Reliable Warranty - 5 years on glass and 2 years on product for long-term performance confidence.
Elica 70cm 4 Burner Auto Ignition Hob | RG FLEXI HCT 470 DX LOTUS BK DUAL TONE | SABAF Burners...
Amazon.in - SABAF Multi-Flame Burners: High-efficiency Italian SABAF burners that deliver high efficiency and even flame cooking.
- Burner Configuration: Includes 2 medium lotus burners and 2 small lotus burner to match your daily cooking needs.
- Matt Enamel Cast Iron Pan Support: Ensures stability for heavy cookware and evenly distributes heat across pots and pans.
- Dual-Tone Toughened Glass: Thick toughened dual tone glass surface adds durability and modern flair to your kitchen.
- Smooth 360° Knobs: Ergonomically designed knobs with full rotation ensure easy and controlled flame operation.
- Hybrid Flexi Hobtop: Can be installed as both built-in or freestanding—adaptable to your kitchen layout.
- Compact Kitchen Fit: Dimensions - 70cm (W) x 52cm (D) x 10.6cm (H) | Cutout Size – 66cm (W) x 48cm (D) x 5cm (H)
- Warranty: 5 years on glass and valves; 2 years on burners, spark plug, micro switch, and generator.
Brand Overview: The Elica Promise
Elica S.p.A. is an Italian company that positions itself as a design-driven appliance manufacturer. In India, Elica has localized its offerings to cater to the specific needs of Indian kitchens. Their 4-burner stoves are available in two primary formats: freestanding cooktops and built-in hobs.
Brand Philosophy: Elica focuses on “invisible innovation”—meaning the technology is built into aesthetically pleasing designs. This is evident in their use of premium materials like toughened black glass, Italian SABAF burners, and long warranty periods that signal confidence in product longevity .
Detailed Model Analysis: Top Elica 4-Burner Stoves
Elica’s lineup caters to different segments, from budget-conscious stainless steel models to premium built-in hobs. Here is an expert breakdown of the most popular models available in 2025.
1. Elica Vetro 694 CT VETRO AI S (Auto-Ignition Glass Top)
The Modern Family’s Choice
| Feature | Specification |
|---|---|
| Price | ₹5,974 – ₹6,290 |
| Top Material | Black Toughened Glass |
| Ignition | Automatic (Battery Operated) |
| Burners | 1 Large, 1 Medium, 2 Small (Brass) |
| Dimensions (WxD) | 69 cm x 48 cm |
| Pan Support | Euro-coated |
| Warranty | 7 Years on Glass, 2 Years on Burners/Valves |
Expert Analysis:
The 694 CT VETRO AI S is arguably the sweet spot in Elica’s lineup. It features a “2-step auto ignition” system, requiring a knob turn followed by a button press for enhanced safety . The burners are high-quality brass, designed to resist corrosion and provide consistent heat.
User Feedback:
- Positive: Users praise the quick installation and build quality. The flame quality is described as “very good” and the look is “just perfect” for modern kitchens .
- Critical: Some users report that the auto-ignition can be finicky, sometimes requiring multiple presses to light the large burner. One reviewer noted a “small burst” sound when lighting the largest burner, which could be alarming for new users . The ignition button placement on the side is a design choice meant for safety, but some worry about its long-term durability .
2. Elica Slimmest 694 CT VETRO (Manual Ignition)
The Space-Saver Specialist
| Feature | Specification |
|---|---|
| Price | ₹8,999 |
| Top Material | Black Toughened Glass |
| Ignition | Manual |
| Burners | Brass |
| Dimensions (WxD) | 53 cm x 63 cm |
| Key Feature | Square Grid Pan Support |
| Warranty | Standard 2 Years (Check components) |
Expert Analysis:
If counter space is at a premium, the “Slimmest” model lives up to its name. With a width of just 53 cm, it is one of the most compact 4-burner glass tops on the market . Despite its size, it features a unique square grid pan support that provides excellent stability for heavy cookware.
User Feedback:
- Positive: Users consistently rate the build quality as “super” and “heavy.” The slim design is a major hit, fitting easily on smaller platforms while still looking premium .
- Critical: The manual ignition means you’ll need a lighter handy. A user noted that while the design is elegant, the smooth knobs can sometimes be turned on accidentally while cleaning . There are also mixed reports regarding after-sales service; while installation is often prompt, resolving technical issues can be a hassle depending on your location .
3. Elica INOX 604 SS (Stainless Steel)
The Durable Workhorse
| Feature | Specification |
|---|---|
| Price | ₹3,900 – ₹5,000 |
| Top Material | Stainless Steel |
| Ignition | Manual |
| Burners | 2 Medium, 2 Small (Brass) |
| Dimensions (WxD) | 51 cm x 63 cm |
| Warranty | 2 Years on Product |
Expert Analysis:
For users who are skeptical of glass tops or need a rugged stove for heavy daily use, the INOX 604 SS is the answer. It features a “jointless steel body” without rivets, making it easier to clean and preventing hand injuries . The round, euro-coated grids are standard but effective.
User Feedback:
- Positive: This model scores high for value for money. Users appreciate the sturdy build, good steel thickness, and the fact that it fits in smaller spaces .
- Critical: The most common complaint is the lack of a spill tray. Cleaning underneath the burners can be difficult as liquids can seep into the base. Some users also reported minor ignition issues and that the brass burners tend to discolor over time .
4. Premium Built-in Hobs (Flexi Hexa, SBF Matt Lotus)
The Connoisseur’s Choice
| Feature | Flexi HCT470 DX Lotus | SBF Matt Lotus 90cm |
|---|---|---|
| Price Range | ₹20,000 – ₹30,000 | ₹15,000 – ₹17,000 |
| Burners | 2×1.7kW, 2×2.9kW (SABAF) | Up to 4.3kW Jumbo Burners |
| Key Feature | Hybrid Installation | Extra-Wide 90cm Size |
| Safety | Flame Failure Device (FFD) | Flame Failure Device (FFD) |
Expert Analysis:
These are the top-tier offerings featuring Italian SABAF burners, which are considered the gold standard in the industry for their efficiency and precise flame control. The “Hybrid” installation of the Flexi Hexa means it can be used as a freestanding unit or built into a kitchen slab, offering maximum flexibility. The inclusion of Flame Failure Devices (FFD) on these models automatically cuts off the gas if the flame goes out, a critical safety feature for families.
Head-to-Head: Elica vs. The Competition
To understand Elica’s standing, we must compare it to its primary rivals: Faber, Prestige, and Sunflame.
Elica vs. Faber
- Elica’s Edge: Elica generally offers better value at a slightly lower price point for similar features. Their component warranties (up to 10 years on burners) are among the best in the industry.
- Faber’s Edge: Faber often packs higher raw power (burners up to 3.0kW) which can be beneficial for specific high-heat tasks like deep frying.
- Verdict: Choose Elica for better fuel efficiency and long-term warranty; choose Faber if maximum heat output is your only priority.
Elica vs. Prestige
- Elica’s Edge: Design aesthetics. Elica’s Italian heritage gives it a more modern, sleek look compared to the more traditional designs of Prestige.
- Prestige’s Edge: Service network. Prestige has a wider, more established service footprint across Tier-2 and Tier-3 cities in India.
- Verdict: Elica wins on looks and kitchen appeal; Prestige wins on widespread serviceability.
Elica vs. Sunflame/Butterfly
- Elica’s Edge: Superior materials. The use of Italian SABAF burners in premium models and the multi-year warranties on glass and components place Elica in a higher league of durability.
- Sunflame/Butterfly’s Edge: Price. You can get a functional 4-burner stove from these brands for almost half the price of an Elica.
- Verdict: Elica is an investment in design and longevity, while the others are practical, budget-friendly tools.
The Expert’s Verdict: Strengths and Weaknesses
After analyzing technical specs and real user experiences, here is the honest assessment of Elica 4-burner gas stoves.
👍 Strengths: Why Buy Elica?
- Build Quality and Materials: Elica consistently uses high-quality materials—be it the thickness of the toughened glass or the purity of the brass burners. The Euro-coated pan supports resist rust far better than standard painted ones .
- Warranty Confidence: The warranty structure is a massive selling point. A 7-year warranty on the glass top and up to 10 years on burners (on select models) indicates that Elica expects its products to last .
- Aesthetic Appeal: Elica stoves are genuinely good-looking. The black glass finish with minimalist branding adds a touch of sophistication to any modular kitchen.
- Service and Installation: For the most part, users report positive installation experiences. The process of registering for service via the website (www.myelica.in) or toll-free number is streamlined .
👎 Weaknesses: What to Watch Out For
- Auto-Ignition Quirks: The “2-step” safety ignition, while safe, can be less convenient than the “push-and-turn” knobs found on other brands. Multiple users report inconsistent lighting, particularly on the largest burner .
- Service Variability: While installation is good, after-sales service for repairs is a mixed bag. There are reports of technicians being unskilled, parts not arriving on time, and warranty claims becoming a bureaucratic hassle . Critically, if you do not use an authorized technician for installation, your warranty may be voided .
- Installation Charges: Unlike some competitors, Elica installation is often not free. Users have reported being charged for the simple connection of the gas pipe, which feels like an unnecessary expense on a new product .
- Burner Discoloration: A common issue with almost all brass burners is discoloration over time. While this doesn’t affect performance, some users feel that the burners lose their “golden” look too quickly .
The Ultimate Elica Buyer’s Guide
Choosing the right Elica 4-burner stove depends on your kitchen and cooking style.
- For the Style-Conscious Family: Buy the Elica Vetro 694 CT VETRO AI S. It offers the best combination of auto-ignition convenience, modern looks, and robust warranty coverage.
- For the Compact Kitchen: Buy the Elica Slimmest 694 CT VETRO. It packs 4 burners into the smallest footprint possible without sacrificing stability, thanks to its square grids.
- For the Pragmatist / Daily Use: Buy the Elica INOX 604 SS. It’s affordable, durable, and easy to maintain. Just be prepared to clean diligently as it lacks a spill tray.
- For the Modular Kitchen / Luxury Build: Buy the Elica Flexi Hexa or SBF Lotus hobs. The investment in SABAF burners and the Flame Failure Device is worth it for the safety and precision they offer.
Maintenance and Care Tips
To ensure your Elica stove lasts its intended lifespan, follow these expert tips:
- Register Your Product Immediately: You must register your Elica product on their website within 3 months of purchase to activate the extended warranties on the glass and components. Failure to do so may limit you to the standard 2-year warranty.
- Use Authorized Service for Installation: As noted in user reviews, self-installation or using a local plumber can void your warranty. Pay the nominal fee to get an Elica technician to do it .
- Clean After Every Use: The toughened glass is easy to clean, but burnt-on stains are not. A simple wipe with a damp cloth after cooking keeps it looking new.
- Clean the Burner Ports: Use a thin wire or an old toothbrush to clean the burner “teeth” (flame ports) monthly. This prevents yellow flames and ensures LPG efficiency.
Frequently Asked Questions About Elica 4 Burner Gas Stoves
General Questions
Are Elica 4 burner gas stoves any good?
Answer: Yes, Elica 4 burner gas stoves are excellent choices for modern Indian kitchens. They are known for their stylish Italian designs, durable toughened glass tops, and high-quality brass burners that provide even heat distribution. User ratings average between 4.2 to 4.5 stars on major platforms, with many praising their build quality and performance .
Which is the best Elica 4 burner gas stove model in India?
Answer: The best model depends on your needs and budget. For most families, the Elica 694 CT VETRO AI S is highly recommended. It features automatic ignition, a sleek black toughened glass top, and costs around 6,290 rupees on Flipkart . If you prefer a budget-friendly stainless steel option, the Elica INOX 604 SS is priced at approximately 3,900 rupees and is very popular for its durability .
What is the price of an Elica 4 burner gas stove?
Answer: Elica 4 burner gas stove prices range from around 3,900 rupees for the stainless steel INOX 604 SS model to over 15,000 rupees for premium built-in hobs with Italian Sabaf burners. The popular glass top models with auto ignition typically cost between 6,000 and 9,000 rupees .
Features and Specifications
Does Elica offer a 4 burner gas stove with auto ignition?
Answer: Yes, absolutely. Many Elica 4 burner models feature automatic ignition, including the popular 694 CT VETRO AI S and the CREST 460 J NERO. The auto ignition system lights the burner with a simple knob turn followed by pressing a separate ignition button for enhanced safety .
What is the warranty on Elica 4 burner gas stoves?
Answer: Elica offers one of the best warranty packages in the industry. Most models come with a 7-year warranty on the glass top and a 2-year comprehensive warranty on burners, valves, mixing tubes, and other components. However, please note that burner discoloration is not covered under warranty .
Are Elica gas stove burners made of brass?
Answer: Yes, all Elica 4 burner gas stoves feature high-quality brass burners. Premium models even use Italian SABAF brass burners, which are considered the gold standard for durability and efficient heat distribution. Brass burners provide smooth, sharp flames and resist corrosion better than cheaper alternatives .
What is the size of an Elica 4 burner gas stove?
Answer: Elica 4 burner gas stoves come in various sizes. The popular 694 CT VETRO model measures approximately 69 centimeters in width and 48 centimeters in depth . The stainless steel INOX 604 SS is more compact at 51 centimeters wide . Always check the specific dimensions before purchasing to ensure it fits your kitchen platform.
Performance and Usability
How is the flame on Elica gas stoves?
Answer: The flame quality on Elica stoves is generally very good. Users report strong, blue flames that provide even heating for efficient cooking. The brass burners are designed to deliver consistent performance, whether you need high heat for boiling or a low flame for simmering .
Is the auto ignition on Elica stoves reliable?
Answer: While many users are satisfied, some have reported that the auto ignition can be inconsistent at times. A few reviews mention that the largest burner may require holding the ignition button for a few seconds to light properly. However, all Elica auto ignition stoves can also be lit manually with a lighter or matchstick as a backup .
Do Elica gas stoves have a spill tray?
Answer: It depends on the model. Many newer glass top models like the CREST 460 include a sleek drip tray for easy cleaning . However, the budget-friendly INOX 604 SS stainless steel model does not have a spill tray, which some users find makes cleaning underneath the burners more difficult .
Maintenance and Care
How do I clean my Elica glass top gas stove?
Answer: Cleaning your Elica glass top stove is easy. First, ensure the stove is completely cool. Simply wipe the glass surface with a soft, damp microfiber cloth after each use. For tougher stains, use a mild glass cleaner. Avoid using abrasive scouring pads or harsh chemicals, as they can scratch the toughened glass surface .
Why is my Elica gas stove flame yellow or orange?
Answer: A yellow or orange flame usually indicates incomplete combustion, often caused by clogged burner ports. Food particles or debris can block the tiny holes in the brass burners. You should clean the burners regularly with a stiff brush or a toothpick. If the problem persists after cleaning, it’s best to contact Elica customer service, as this could indicate a more serious issue .
My Elica stove burner keeps turning off at low flame. What should I do?
Answer: This is a common issue that is usually easy to fix. As one long-term Elica user discovered, a burner turning off at the minimum setting often indicates a misalignment. Contact Elica authorized service, and a technician can typically adjust the burner alignment by tightening a couple of screws on top, and this repair is usually covered under warranty .
Warranty and Service
How do I register my Elica gas stove warranty?
Answer: You must register your Elica product within three months of purchase to activate the extended warranties on the glass and components. You can register online by visiting the official website at www.myelica.in or by calling their toll-free number 1800-233-0007. Keep your bill handy when registering .
How do I contact Elica customer service in India?
Answer: You can reach Elica’s customer care team by calling their toll-free number 1800-233-0007. Alternatively, you can email them at customercare@elica.in. For service requests, it’s best to call and register a complaint to get a service request number .
Does Elica provide free installation?
Answer: Installation service varies by retailer and model. Some sellers like Croma offer installation coordination, while others may not . It’s important to note that using an unauthorized technician or installing the stove yourself may void your warranty. To be safe, always ask the seller about installation options and insist on an Elica-authorized technician.
Troubleshooting and Common Issues
What are common problems with Elica gas stoves?
Answer: Based on user reviews, the most common issues reported are: occasional auto-ignition malfunctions where the burner doesn’t light immediately , burners producing orange flames which can blacken utensils , and knobs becoming hot during extended cooking sessions on some models . The good news is that many of these issues can be resolved under warranty by an authorized technician.
Why is my gas stove making a popping sound?
Answer: A popping sound when lighting the burner is sometimes reported by Elica users, particularly with the largest burner . This can happen if gas accumulates before ignition. Ensure you’re using the ignition correctly and that the burner caps are properly seated. If loud popping sounds continue during use, it could indicate a gas leak, and you should immediately turn off the gas and contact customer service.
I think my Elica stove has a gas leak. What should I do?
Answer: If you suspect a gas leak, follow these safety steps immediately. First, turn off the gas supply at the regulator or cylinder. Open all windows and doors for ventilation. Do not operate any electrical switches or create sparks. Then, contact Elica customer care immediately at 1800-233-0007 to report the issue and request an urgent service visit .
Buying Advice
Where can I buy an Elica 4 burner gas stove?
Answer: Elica gas stoves are widely available across India. You can purchase them from major online retailers like Amazon India and Flipkart, where you’ll often find discounts of 40 to 50 percent . They are also available at offline appliance stores such as Croma, Vijay Sales, and Reliance Digital. Buying online often gives you access to a wider range of models and customer reviews .
Can I use an Elica gas stove with piped natural gas?
Answer: Yes, Elica gas stoves can be used with Piped Natural Gas connections. According to seller responses on Flipkart, the stoves are compatible with PNG. However, you should confirm this with the seller at the time of purchase, as the nozzle configuration might need to be suitable for PNG pressure rather than standard LPG .
Is the glass top on Elica stoves durable?
Answer: Yes, Elica uses high-quality 6 to 8 millimeter thick toughened glass that is designed to withstand high temperatures and daily wear and tear. The glass is resistant to scratches and stains, and Elica backs this with an industry-leading 7-year warranty on the glass top. However, like all glass products, it can break under extreme impact, so handle with care .
Which is better for Indian cooking: Elica glass top or stainless steel?
Answer: Both are suitable, but they serve different preferences. Glass top models like the Elica Vetro series are easier to clean and look more modern, making them ideal for contemporary kitchens . Stainless steel models like the INOX 604 SS are more durable, impact-resistant, and often preferred by users who worry about glass breakage or do very heavy daily cooking with large utensils . For heavy Indian cooking, many users still trust stainless steel for its ruggedness.
People Also Ask About Elica 4 Burner Gas Stoves
Which is better: Elica or Prestige 4 burner gas stove?
Answer: The choice depends on your priorities. Elica offers superior Italian-inspired design, long warranties (7 years on glass), and high-quality brass burners at competitive prices . Prestige typically has a more established service network across smaller cities and some users feel the glass on Prestige models looks more solid . Elica models are often more affordable than comparable Prestige stoves, but Prestige may accommodate larger vessels better as some Elica models are slightly smaller in length .
Why does my Elica gas stove burner turn off at the minimum flame?
Answer: This is a common issue that is usually easy to fix. According to user experiences, a burner turning off when reduced to minimum often indicates a misalignment problem . An Elica technician can typically resolve this by adjusting a couple of screws on top of the burner. The good news is that this repair is usually covered under warranty, so you should contact Elica customer service rather than attempting to fix it yourself .
How do I register my Elica gas stove warranty?
Answer: You should register your Elica product within three months of purchase to activate the extended warranties on glass and components. Visit the official website at www.myelica.in or call their toll-free number 1800-233-0007 to complete your registration . Keep your purchase bill handy when registering. If you purchased from a retailer like Croma, they may coordinate installation, but warranty registration is still your responsibility .
Are Elica gas stove burners made of brass?
Answer: Yes, all Elica 4 burner gas stoves feature high-quality brass burners. Premium models even use Italian SABAF brass burners, which are considered among the best in the industry for durability and heat distribution . The brass construction ensures even heating, corrosion resistance, and consistent flame performance for efficient cooking .
What is the warranty on Elica 4 burner gas stoves?
Answer: Elica offers one of the most comprehensive warranty packages in the industry. Most models come with a 7-year warranty on the glass top and a 2-year comprehensive warranty on burners, valves, mixing tubes, and other components . However, please note that normal wear and tear, glass discoloration, and consumable parts are typically not covered under warranty .
Does Elica provide free installation for their gas stoves?
Answer: Installation policies vary by retailer and model. Some users have reported that Elica charges approximately ₹450 for installation, which may not be clearly mentioned in product descriptions . Retailers like Croma may coordinate installation for certain models . To avoid surprises, confirm installation charges with the seller before purchasing. Using an unauthorized technician for installation may void your warranty.
Why is my Elica gas stove flame orange instead of blue?
Answer: Orange or yellow flames indicate incomplete combustion, often caused by clogged burner ports. Food particles or debris can block the tiny holes in the brass burners . Regular cleaning with a stiff brush or toothpick usually resolves this. However, if orange flames persist after cleaning and you notice blackened utensils, it could indicate a more serious issue. One user reported recurring orange flames and gas leakage problems even after multiple service visits . In such cases, insist on thorough inspection by an authorized technician.
How do I clean my Elica glass top gas stove?
Answer: Cleaning your Elica glass top stove is simple. First, ensure the stove is completely cool. Wipe the glass surface with a soft, damp microfiber cloth after each use. For tougher stains, use a mild glass cleaner specifically designed for cooktops. Avoid abrasive scouring pads, steel wool, or harsh chemicals, as they can scratch the toughened glass surface . Some users have reported that stains can be difficult to remove even with daily cleaning, so prompt wiping after cooking is recommended .
How do I contact Elica customer service in India?
Answer: You can reach Elica’s customer care team through multiple channels:
- Toll-free number: 1800-233-0007
- Email: customercare@elica.in
- Manufacturer address: Elica PB India Private Limited, 37/1/1 Kondhwa Pisoli Road Pisoli, Pune – 411060, Maharashtra
For service requests, calling directly helps you get a service request number for tracking.
What should I do if my Elica stove has a gas leak?
Answer: If you suspect a gas leak, follow these safety steps immediately:
- Turn off the gas supply at the regulator or cylinder
- Open all windows and doors for ventilation
- Do not operate any electrical switches or create sparks
- Leave the area and then contact Elica customer care immediately at 1800-233-0007 to report the issue and request an urgent service visit
One user reported recurring gas leakage issues with the large burner that persisted even after repairs . If you face similar problems, escalate the matter and insist on thorough resolution.
Can I use large vessels on Elica 4 burner gas stoves?
Answer: It depends on the specific model. Some users have noted that certain Elica 4 burner models are smaller in length compared to brands like Prestige . One reviewer mentioned that their Prestige stove was 5 cm longer, which better accommodated larger vessels. If you frequently use big cookware like 5-liter pressure cookers or large kadais, check the exact dimensions of the Elica model you’re considering and compare them with your current stove to ensure compatibility .
Why does my Elica gas stove make a popping sound?
Answer: A popping sound when lighting the burner can occur if gas accumulates before ignition. This sometimes happens with the auto-ignition system, particularly on the largest burner. Ensure you’re using the ignition correctly by turning the knob and pressing the ignition button simultaneously . If loud popping sounds continue during use or you hear hissing sounds, it could indicate a gas leak . In this case, immediately turn off the gas and contact customer service.
Are replacement parts easily available for Elica gas stoves?
Answer: Elica has authorized service centers across India that stock genuine replacement parts. You can obtain spare parts by contacting customer service or visiting an authorized service center . Some users have reported challenges with service quality and recurring issues, so it’s important to insist on genuine Elica parts and verify that the service center is authorized . Using non-genuine parts may void your warranty.
Does the Elica CREST 460 J NERO have auto ignition?
Answer: Yes, the Elica CREST 460 J NERO 4 Burner Automatic Gas Stove features automatic ignition. It has ergonomic front-mounted knobs that allow you to precisely adjust the flame strength, giving you complete control over your cooking . The toughened glass top and brass burners ensure long-lasting performance, and it comes with a 2-year warranty .
How do I fix an Elica gas stove burner that won’t light?
Answer: If a burner won’t light, try these troubleshooting steps:
- Check if the auto-ignition is working by listening for clicking sounds when you press the ignition button
- Ensure the burner cap is properly seated and aligned
- Clean the burner and ignition electrode with a dry cloth to remove food debris
- Check if the battery needs replacement (for battery-operated models)
If these steps don’t work, contact Elica customer service. One user reported that a technician fixed a similar issue by adjusting burner alignment with two screws on top, which was covered under warranty .
Is Elica an Italian brand?
Answer: Yes, Elica is an Italian brand known for kitchen appliances. The company Elica S.p.A. originated in Italy and brings Italian design aesthetics to its products . However, Elica products sold in India are manufactured locally by Elica PB India Private Limited in Pune, ensuring they are tailored to Indian cooking needs while maintaining Italian design standards . The brand combines European styling with features suited for Indian kitchens.
Elica Gas Stove Installation Guide: Built-in vs. Freestanding
One of Elica’s standout features is the versatility of their “Flexi” series hobs, which can be installed either as built-in units or used as freestanding cooktops. Understanding your installation options is crucial for warranty validity and optimal performance.
Installation Types Explained
| Installation Type | Description | Best For |
|---|---|---|
| Built-in Hob | Requires cutting a precise opening in your kitchen slab. The hob sits flush with the countertop for a seamless, premium look . | Permanent kitchen setups, modular kitchens, homeowners |
| Freestanding | The stove sits on top of the counter with its own legs. No slab cutting required. | Renters, temporary setups, kitchens with finished granite |
| Hybrid (Flexi Series) | Elica’s innovative design allows the same unit to be used both ways. Comes with sturdy legs for tabletop use but fits standard cutout sizes (660 x 480 mm) for future built-in installation . | Those who want flexibility to convert later |
Critical Installation Requirements
⚠️ Important Warranty Note: According to user experiences, if you do not use an Elica-authorized technician for installation, any future issues within the warranty period may be chargeable . One user reported being told that “as per company policy if installation is not done by their authorized representative, product won’t cover for warranty” .
Installation Checklist for Built-in Hobs
| Step | Requirement |
|---|---|
| Cutout Dimensions | For the Elica RG FLEXI HCT 470, the required cutout is 660 mm (Width) x 480 mm (Depth) . |
| Electrical Safety | Electrical sockets for hobs should NOT be near the cylinder area or gas pipeline area . |
| Cabinet Clearance | Do not put a kitchen drawer directly below the hob as it may damage the nozzle, resulting in gas leakage or accident . |
| Ventilation | Gas built-in hobs must be used in well-ventilated rooms . |
| Minimum Distance | The minimum safety distance between the hob and a kitchen hood is 750mm for gas burners . |
Battery Installation for Auto-Ignition Models
Elica auto-ignition hobs use battery-operated DC ignition systems, not electrical wall connections. Follow these guidelines:
- Battery Type: Standard 1.5V D-type battery .
- Replacement Frequency: Change the battery every 6 months for uninterrupted auto-ignition performance .
- Location: The battery compartment is typically underneath the hob.
Official Elica Maintenance and Care Guide
Proper maintenance extends the life of your Elica gas stove and ensures optimal performance. Here is the official care guidance from Elica India .
How to Clean Elica Gas Stove Burners
| Step | Action |
|---|---|
| 1. Cool Down | Turn off all burners and allow the stove to cool completely before cleaning to prevent burns or injury . |
| 2. Soak | Fill a sink with hot water and add enough liquid dish soap to create a sudsy mixture. Remove the burners and place them in the water to soak for several minutes until grime loosens . |
| 3. Scrub | Use a cleaning rag to clean the surface burners after soaking . |
| 4. Clean Flame Ports | Use a straight pin or toothpick to clean the inside of the holes where gas flames are emitted. This prevents uneven flames and yellow flames . |
| 5. Rinse and Dry | Rinse burners thoroughly in hot water to remove any soap residue. Place them upside-down on a clean, dry towel to dry completely before reinstalling . |
How to Clean Pan Supports (Grids)
- Fill a basin with warm water and liquid dish soap.
- Use a soft, non-abrasive sponge to clean away grime.
- For tough stains, use a baking soda paste .
- Rinse under warm water and dry completely before replacing .
How to Clean the Glass Top Surface
- Remove pan supports and set aside.
- Remove and dispose of large food debris like grains of rice or charred bits .
- Spray the glass surface with glass cleaner or a soap and warm water mixture.
- Use a sponge or soft cloth to spread the cleaner and scrub away tough stains .
- Wipe dry with a clean cloth and replace the pan supports .
🚫 Critical Maintenance Warnings
- Do not wash built-in hobs with water. Water can damage the auto-ignition generator and create risk of electric shock .
- Do not use abrasive or corrosive products, chlorine-based cleaners, or hard rubbing .
- Do not use steam or vapor cleaning appliances .
- Wipe spills immediately. Any food spills (water, gravy, coffee, tea, milk, oil) should be wiped away before they dry .
- Avoid certain utensils. Do not use utensils that cover the burners and touch the glass, such as Bati Cooker, Kaladu, Gas Tandoor, or Paniyarrakal Maker. These can cause discoloration of metallic or colored glass cooktops .
- Acid/Alkaline substances. Do not leave vinegar, gravy, curry, salt, sugar, or lemon juice on the hob .
- Remove protective film. Please peel the protective PVC film before using any appliance as it is inflammable .
Elica Gas Stove Troubleshooting Guide
Before calling customer service, try these troubleshooting steps based on Elica’s official manuals .
Common Problems and Solutions
| Problem | Possible Causes | DIY Solutions |
|---|---|---|
| Burner does not ignite or flame is uneven | • Gas outlet holes blocked • Burner parts not assembled correctly • Drafts near the stove | • Clean flame ports with a pin • Ensure burner caps are properly seated • Close windows or reduce drafts |
| Flame does not stay lit | • Knob not pressed fully • Knob not held long enough for safety device • Safety device holes blocked | • Press knob completely • Hold for 5-10 seconds after ignition • Clean safety device area |
| Burner does not stay lit at minimum setting | • Gas outlet holes blocked • Drafts near stove • Minimum adjustment incorrect | • Clean burner thoroughly • Reduce drafts • May require technician adjustment |
| Pans are unstable | • Pan bottom not flat • Pan not centered on burner • Grids inverted | • Use flat-bottomed vessels • Center pan on burner • Check grid orientation |
When to Call Customer Service
If troubleshooting doesn’t resolve the issue, contact Elica technical support. Have the following information ready :
- Machine model (Mod.) – Found on the information label on the device
- Serial number (S/N) – Located on the device and/or packaging
⚠️ Never use unauthorized technicians and always refuse installation of non-original spare parts .
Elica Warranty Registration and Claims Process
Elica offers some of the most comprehensive warranties in the industry, but proper registration is essential.
Standard Warranty Coverage
| Component | Warranty Period |
|---|---|
| Glass Top | 7 years |
| Burners, Valves, Spark Plug, Mixing Tubes, Micro Switch | 2 years |
| Comprehensive Product | 2 years |
⚠️ Note: Glass discoloration is not covered under warranty . Extended warranties up to 10 years on burners are available on select premium models like the RG FLEXI 360 Lotus .
How to Register Your Warranty
You must register your Elica product within three months of purchase to activate the extended warranties .
| Method | Details |
|---|---|
| Online | Visit www.myelica.in and complete registration |
| Phone | Call toll-free 1800-233-0007 |
| Required Information | Purchase bill, product details, model number, serial number |
Warranty Claim Process
- Contact customer care at 1800-233-0007 or customercare@elica.in .
- Provide proof of purchase and warranty registration details.
- An authorized technician will visit your location for inspection.
- Repair or replacement will be provided as per Elica policy.
⚠️ Important Warranty Caveats from User Experiences
- Installation Requirement: Using an unauthorized technician for installation may void your warranty .
- Service Request Number: Always obtain a service request number for tracking.
- Genuine Parts: Insist on original Elica spare parts .
- Response Times: Service quality and response times vary by city, with some users reporting excellent service and others experiencing delays .
Extended Warranty Options
On platforms like Amazon, you can purchase extended warranties from third-party providers like Onsitego:
- 1 Year Extended Warranty: ₹269 for devices priced ₹5001-6000
- 2 Year Extended Warranty: ₹279 for same price range
- Coverage: Covers defects under original manufacturer’s warranty; starts after manufacturer’s warranty expires
- Limitations: Does not cover physical/liquid damage, accessories, consumables, or commercial use
Elica Customer Support Contact Information
Keep these contact details handy for any product inquiries or service requests :
| Contact Method | Details |
|---|---|
| Toll-Free Number | 1800-233-0007 |
| customercare@elica.in | |
| Manufacturer Address | Elica PB India Private Limited, 37/1/1 Kondhwa Pisoli Road, Pisoli, Pune – 411060, Maharashtra, India |
| Country of Origin | India |
| Brand Origin | Italy |
Real User Reviews: What Customers Actually Say
Based on authentic customer feedback from verified purchasers .
Positive Feedback
| Aspect | What Users Say |
|---|---|
| Build Quality | “Well built Quality. Durability is Good. This is my second Elica Purchase.” |
| Design | “Slim and looks very good, gives the feeling of a hob being a cooktop.” |
| Space Efficiency | “First of all it doesn’t take much space like other companies do, secondly it’s so smooth and the quality is too good.” |
| Installation | “Very good and prompt installation.” |
| Overall Satisfaction | “Best decision to buy! Just Wow!…Your search ends here.” |
Critical Feedback
| Issue | User Complaints |
|---|---|
| Knob Design | “The Knobs are very smooth and sometimes while cleaning, they get turned on. So need to be a bit careful.” |
| Installation Charges | “Installation which is not free for the new product. They just remove and connect the gas pipe which is chargeable.” |
| Warranty Concerns | “Elica Customer Support difficult to contact and they asked for additional amount for Installation. Scared if this is how their warranty support will be!” |
| Poor Service Experience | “They send worst technician who not know how to solve the problem. They made my new cooktop useless, leakage also started. They stole the original parts of the cooktop.” |
| Flame Problems | “One large burner flame disappear when Knob rotate towards minimum sign. After some time flame of Large burner become very low as comp to medium and small burner.” |
| Stability Issues | “Everything is good, but only not sit properly.” |
| Value Concerns | “Poor quality material knobs are not brass and thin steel rounds and iron stands poor enamel upon the stand steel rounds are sharp it’s finishing is not good not worthy for the money I spent 12,700 nearly.” |
Installation Cost Complaints
Multiple users have expressed frustration about installation charges:
“As per mail communication from Company post delivery, they are demanding extra charges for Installation. While spoken with customer care, they updated, as per company policy if installation is not done by their authorized representative, product won’t cover for warranty.”
“Installation which is not free for the new product. They just remove and connect the gas pipe which is chargeable and if we do not take this service, any future issues in a year would be chargeable which is not a good practice.”
Elica vs. Competitors: In-Depth Comparison
Based on expert technical reviews comparing burner technology, build quality, and value .
Elica vs. Faber vs. KAFF (70cm 4-Burner Hobs)
| Feature | Elica RG FLEXI HCT 470 DX | Faber Experia HT 704 | KAFF ALN-784 |
|---|---|---|---|
| Price (Approx) | ₹11,990 | ₹24,000-25,000 | ₹25,000-34,000 |
| Installation | Hybrid (Built-in OR Freestanding) | Primarily Built-in | Built-in Only |
| Burner Technology | Italian SABAF Brass | Heavy Brass | Black Coated Brass |
| Burner Power | 2x 2.5 kW, 2x 1.7 kW | 1x 3.0 kW, 1x 2.8 kW, 2x 1.7 kW | 2x Triple Ring, 2x Dual Ring |
| Warranty | 5 Years (Glass & Valves) | 5 Years (Glass & Valves) | Varies (Typically 2 Years) |
| Best For | Value & Versatility | Raw Heating Power | Premium Aesthetics |
Expert Verdict: The Elica offers 90% of the performance for 50% of the price. The Flexi design (usable without cutting slab) is a massive bonus for renters. Unless you need the 3.0 kW power for heavy-duty frying, Elica is the smarter choice .
Elica vs. Glen vs. Prestige (3-Burner Hob Comparison Insights)
| Feature | Elica RG FLEXI 360 Lotus | Glen 1073 SQ HT DB | Prestige Marvel/Desire |
|---|---|---|---|
| Burner Technology | Lotus Brass (Curved flame for Indian utensils) | Forged Brass (5x stronger than casting) | Tri-Pin Brass / SABAF |
| Warranty | 10 Years (Burner), 5 Years (Glass & Valves) | 5 Years (Glass) | 2 Years (Product) |
| Pan Supports | Cast Iron | Cast Iron | Powder Coated / Mild Steel |
| Best For | Long-term Durability | Heavy Duty Cooking | Budget & Service Reach |
Key Insights:
- Elica’s “Lotus” Advantage: Burners are designed like a blooming lotus, angling the flame to hug round-bottomed Indian utensils (kadhais, handis), reducing heat loss .
- Glen’s “Forged” Strength: Forged brass burners have zero air pockets and resist warping even after years of high-heat roasting .
- Prestige’s Reach: Best service network in India, but lighter steel body and pan supports may rust over time .
Final Verdict: Is Elica Worth the Premium?
Yes, for the right buyer. An Elica 4-burner gas stove is not just an appliance; it’s a component of your kitchen’s design language. If you are setting up a modern modular kitchen and value aesthetics, robust build quality, and peace of mind through long warranties, Elica justifies its price premium.
However, if your primary concern is pure functionality on a tight budget, or if you live in an area where authorized service centers are hard to come by, you might find better value in the extensive service networks of brands like Prestige or the affordability of Sunflame.
Rating: 4.2 / 5 Stars
- Design: ⭐⭐⭐⭐⭐
- Build Quality: ⭐⭐⭐⭐
- Ease of Use: ⭐⭐⭐ (Due to auto-ignition quirks)
- Value for Money: ⭐⭐⭐½
- After-Sales Service: ⭐⭐⭐ (Varies by region)
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